This is a very small hotel. First off we booked on line, when we got there they did not charge us the online discount, instead we ended up paying a $123.00 for one night at this little crappy hotel. You ask why? Everything else was booked up, we had already made the drive up there. The lady at the front desk was the same one that we had talked to over the phone before we finalized our reservations online, and she was rude and very unprofessional.
Every time we came downstairs there was not anybody behind the desk, instead they were on the lobby couch playing with computer or phone.
Now to the room, as soon as we walked in there were two huge nasty looking stains on the floor, the bathroom was dirty. As for the breakfast, it was a disappointment to, they did not have anything to drink other than coffee even though water is advertised. For the price this is far from what I expected and we will never stay here again.
We were suppose to stay two nights but we left and went to the Best Western in Horn Lake which was $44.00 cheaper and wonderful service and clean rooms. It is only a 10 minute drive from Memphis.
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- Also Known As:
- Best Western Gen x Hotel Memphis
- Gen x Hotel
- Gen x Memphis
- Gen x Inn