I first want to say that we did enjoy our stay at this hotel, but we did also have a couple of concerns. We stayed for two nights the weekend of March 9th. This hotel has to be in the best location possible! You are so close to Beale St, have the trolley within steps of the entrance, and are far enough away from Beale that you don't hear the noises. It was absolutely perfect! Even on the colder day, we walked to Beale because it was so close. Plus, there are quite a few nice restaurants along the way. Upon arrival, we were kindly greeted by the gentleman who ran the valet parking service. They informed us of their service, but also explained the other self-park option so that we were fully aware of everything. We greatly appreciate that because many times you are only informed about one or the other. I went into the hotel to complete check-in and while my husband was going to self-park, the gentleman offered to move other people's cars so that he could have a place to park on the road if my husband gave them a little extra money. That really made us feel uneasy about the valet parking service and we were glad we chose to self-park. I hope we misunderstood their intentions, but it did not set well for us that they may move other people's vehicles when it was not necessary for extra money. Outside of that, they were overly nice the entire visit from arrival to departure. The check-in went very smooth and the lady at the front desk (Olga?) was very nice and made us feel that she remembered us each time. The location of the hotel was fantastic and for that alone, we will return. However, the beds were very uncomfortable. Our first night on the bed was very restless, but it did get a little better the second night. What made it worse was that the bed was a queen size bed. We did request a king size bed if it was available, but I got the impression they may not have many of them. The rooms were laid out very nice and they even have a little movie rental service for free. They had DVDs we could choose from (some were dated), but we really liked that and enjoyed watching a movie and relaxing one night. We were overall pleased with our stay and do intend to return, but aware of the previous concerns.
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- Also Known As:
- Residence Inn Memphis Downtown Hotel Memphis
- Memphis Residence Inn