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“Very Good Location, Very Good Hotel”
Review of Hilton Memphis

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Hilton Memphis
Ranked #27 of 138 Hotels in Memphis
Overland Park, Kansas
Level 6 Contributor
706 reviews
315 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
“Very Good Location, Very Good Hotel”
Reviewed May 5, 2014

This hotel is fairly close to the airport. It could be a little hard to find unless you have GPS, but it is in a good location. Be sure to ask for a room away from the freeway. Fast check in, good (free) parking. Rooms are very nice, well appointed, and quiet. If you are in the area, worth a try.

Stayed May 2014, traveled on business
Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
Thank you for your feedback and comments. We are pleased that you listed us as a "Very Good Hotel". We hope you come to visit us again.

Bill Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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989 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Charleston, South Carolina
Level 6 Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed May 2, 2014 via mobile

Memphis is where I grew up. I try to return for a visit every few years. The Memphis Hilton is a top notch choice for accommodations. The combination of value, quality of rooms and location is unbeatable. For 119.00 a night we enjoyed a large, sparkling clean room with high quality bedding, large LCD TV, free WIFI, and pristine bath. There is an excellent fitness center and lovely outdoor pool and spa. The location is right in the center of the city next to the 240 beltway making travel to any part of the city quite easy. There is plenty of free parking and valet service too. Starbucks is 3 minutes from the hotel and there are great restaurants very close by including famous Memphis BBQ. I used to always stay at the Westin downtown but for 150 less per night and free parking this is my new home when I return home!

Stayed May 2014, traveled as a couple
Helpful?
Thank Kiawahkat43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
Thank you for your positive review. We are glad you consider us your new home when you return home. Our team received the Top work place in Memphis this past year and we are pleased to hear when people enjoy staying with us.

Sincerely,

Bill Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed May 2, 2014

The hotel and staff and great, conference area was great, but the rooms are a bit dated. Also the AC vent was directed down and blew on my head all night while trying to sleep. Noise from outside the room creeps in a bit also.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
Thank you for your positive comments on our staff and conference area. We will take a look at the direction the vents are blowing in the rooms. That is an issue than can be handled and we will double check our rooms.

Sincerely,

Bill Spencer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Santa Fe, United States
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 29, 2014

I stay at a lot of Hilton Brand and find overall very good to excellent service and product. The staff are well trained and are very will to help. The hotels are generally very handicap friendly. My wife is blind so this is a big help. Parking is generally plentiful and close to the hotels.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
Thank you for your positive review and comments on our team and hotel.
We hope we have the opportunity to be of service again in the future.

Bill Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2014 via mobile

On a business trip that I booked 3 weeks ago and I'm currently sleeping in a pull out bed due to overbooking. No pillows at all in the room and there are tiny LED lights above the bed shining down on me that cannot be turned off...why?? I have business equipment with me and I'm seeing these very recent reviews on theft here as well.

I will not be staying here again.

Stayed April 2014, traveled on business
Helpful?
1 Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
I apologize for the inconvenience of a pull out bed. We just finished up a renovation and the last part of the rooms renovation was removing all of the pull out beds. It appears your room was not completed correctly. At this time all pullout beds have been replace with wall beds which are much more comfortable.

Sincerely,
Bill Spencer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Memphis hotels

Level 4 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 25, 2014

We really enjoyed our stay, overlooking the pool, on the 12th floor. In a great area with plenty of chains and local places to eat. The bed and linens were comfortable and the rooms were clean. Will definitely return.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank breeland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
Thank you for your positive review. We are pleased that your room was clean, comfortable and that you enjoyed the view.

Sincerely
Bill Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, United States
1 review
Reviewed April 24, 2014

I thought the room was clean. The service was fast and friendly. The lobby was very beautiful with a nice inside water fountain. The surrounding area was very well kept and a very nice place to sit outside and relax.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillSpencer, General Manager at Hilton Memphis, responded to this review, May 7, 2014
We appreciate your positive review and your comments about our service being fast and friendly. Please come see us again.

Sincerely
Bill Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Memphis

Property: Hilton Memphis
Address: 939 Ridge Lake Blvd, Memphis, TN 38120-9407
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel

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