I enjoyed staying in this hotel. The bathroom was a good size, and there was plenty of space in the room (enough room for me to do yoga!). The bed was extremely comfortable, as well as the couch (for sitting, didn't use it for sleeping). Most of the lights in the room were three-way, which was handy for reading(high) or watching tv(low). The shower head is very high, which I'm sure tall people would appreciate. Women of average height or shorter will have trouble adjusting the showerhead, which never got to a very gentle spray, but I had trouble turning it, so it may have had that option. Everything was super-clean. The closet had both skirt and trouser hangers, which I thought was a nice touch. The continental breakfast was really great, with cheese omelets, yogurt, bananas, french toast (which, oddly, was chilled), cinnamon rolls, pancakes, cereals, and more.
I only had a few complaints. The tv channels are listed incorrectly in the booklet, and the tv had no guide, no tvguide channel, not even the channel showing on the screen when I clicked up and down. It was very frustrating, not user-friendly at all. I left the tv on the Weather Channel when I turned it off, and it had reset to a blank screen when I turned it back on. Also, the filter holder on the coffeemaker kept falling off, and was kind of a pain to get back on. I was right next to the elevator, and could clearly hear people talking while they waited for it (couldn't hear anything from the other rooms, though). And lastly, I had reserved a smoking room and discovered the next day that I had been put in a non-smoking room. I didn't think that much of not having any ashtrays because many hotels don't supply them anymore in the smoking rooms, but I am very irritated that I was unwittingly smoking in a non-smoking room. I feel sorry for the next person who checks into that room, especially if he or she has an allergy to smoke.
- Official Description (provided by the hotel):
- Now with brand new 32" Hi Def flat screen TVs and HD channels!! The Holiday Inn Express Hotel & Suites Memphis-Hacks Cross is a beautiful hotel located at Hwy 385/Bill Morris Pkwy and Hacks Cross road in Memphis, TN. Just 1.5 miles from FedEx World Headquarters and Mike Rose Soccer Complex. We are also conveniently located to Carriage Crossing Mall, restaurants, Germantown and Collierville and only a short drive to Beale Street, Graceland, the Memphis Zoo, Fed Ex Forum, and downtown. This hotel offers free hot breakfast, daily, wireless high-speed Internet and business center. Visit Memphis, TN and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more less
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- Also Known As:
- Holiday Inn Express Memphis Southwind Hotel Memphis
- Holiday Inn Memphis
- Memphis Holiday Inn