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“Hacks Crossing Extended Stay, Memphis”

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Homewood Suites Memphis - Hacks Cross
Ranked #35 of 138 Hotels in Memphis
Reviewed March 17, 2014

Very good value for the money. Rooms were very clean and comfortable. Shops and restaurants nearby. Hotel shuttle will take you anywhere within 5 miles of hotel. Easy 30 minutes to Memphis airport. Breakfast every morning pretty good. Could use some lower calorie and gluten-free alternatives. Dinners 4 nights a week ok.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mem35, Director of Sales at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded March 28, 2014

Thank you so much for your review. I am happy to know you enjoyed our amenities and location. I appreciate your advice on offering healthier meal options, and it is something we will consider for our future guests. Please feel free to contact me directly for special requests before arrival and we hope to have you return soon! 901-322-6544

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Reviews (436)
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327 - 333 of 438 reviews

Reviewed February 26, 2014

The staff was very friendly, but the property was not very Hilton property like. Furnishings are outdated. Bed was old and soft, did not sleep well. Carpet in my room was frayed. Elevator sounded like it was going to fall every time that you got in it. My children got pancakes for breakfast that were so hard that they did not eat them.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Andrew Jackson T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded March 15, 2014

Andrew Jackson T - Thank you for the candid comments regarding your most recent stay at the Homewood Suites Southwind Memphis. I would just like to let you know that we do have plans to renovate the hotel in the near future. We have selected our slower season to start the process so not to disrupt a lot of our loyal guests. I have addressed your concerns regarding the breakfast with the Food & Beverage Supervisor in an effort to initiate immediate change.

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Reviewed February 25, 2014

has shuttle service to nearby destinations with courteous staff. clean, well kept hotel. breakfast OK, beds OK. generally a good value. nearby restaurants, mall, soccer complex. pool and basketball court. small fitness center

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded March 15, 2014

Chris W - Thank you for the positive feedback regarding your recent stay. We are delighted that you found our overall service highly satisfactory and hope to see you again on your next visit to Memphis. Guest satisfaction is very important to us so it's our number one prior that our guests have a rewarding stay.

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Reviewed February 23, 2014

The staff is friendly and helpful and always remember my name. Its great to have breakfast and dinner. Makes for an easier expense report. Its my home away from home. Very close to several businesses and they provide a shuttle anywhere within a 5 mile radius of the hotel.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Dee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded March 15, 2014

Dee K - Thank you for the positive feedback regarding your stay with us. Being your "Home Away From Home" is truly what we try to embody on a daily basis and are please that you experienced that at every point of contact. Ms. Betty, Lisa, and the entire Food & Beverage and Hotel team sends their love.

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Reviewed February 17, 2014

This is an excellent facility, staff is very good, nice rooms for extended stay, excellent proximity to dining and shopping, grocery store within walking distance. The breakfast is complimentary and with good choices, complimentary beverages and food at the manager's reception is excellent with beer and wine available. Great place to stay!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank RK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded March 15, 2014

RK S - Thank you for the positive feedback regarding your stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again!

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Reviewed February 17, 2014

I was staying for business for 2 weeks, and wanted a room with a basic kitchen so I wasn't eating to-go food everynight and could have a cold beer waiting in the fridge when I got home. In my opinion, this hotel delivered great accomodations for the price I was charged. Plus I got double points. Would stay here again.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded March 15, 2014

Adam S - Thank you for the positive feedback regarding your stay with us. Being your "Home Away From Home" is truly what we try to embody on a daily basis and are please that you experienced that at every point of contact. Please keep us in mind should your travels bring you back to the Memphis area.

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A TripAdvisor Member
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Reviewed February 12, 2014

Great place to stay. Close to lots of restraunts and stores. Very clean. Extremely friendly and caring staff. One of the best places I have ever stayed. Warm and cozy, just like home. will definitely return when in Memphis.

  • Stayed: February 2014, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this reviewResponded February 15, 2014

Thank you for the positive feedback regarding your recent stay at the Homewood Suites Hacks Cross. The satisfaction of our guests is very important to us so we are pleased that you had an enjoyable experience. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Memphis - Hacks Cross

Address: 3583 Hacks Cross Rd, Memphis, TN 38125-8803
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Memphis
Price Range: $115 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Memphis - Hacks Cross 3*
Number of rooms: 123
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Also Known As:
Homewood Suites Memphis - Hacks Cross Hotel Memphis
Homewood Suites Hacks Cross
Homewood Memphis
Memphis Homewood Suites

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