Stayed here during my trip for UofM orientation for my son. I stayed 18 and 20 July 07. I normally stay in 4 diamond (AAA rated) hotels and I'm very picky. I stayed here because of the proximity to the school, suite concept (separate sleeping spaces divided by a door -privacy), free wi-fi, and the price. I must admit, both stays were great. Very nice public areas - best I've seen in a 3 diamond hotel. First night, upgraded to the Presidential Suite due to my membership # on the reservation. This is an all-suite hotel, so the presidential was just bigger and included a robe in the bedroom. No additional perks. The sofa in the presidential was a normal one so we had to request a rollaway. We got it in 10 mins and the front desk called to make sure it arrived and asked if we needed anything else. Rooms are clean and show normal wear. Linens are very cheap but pillows are comfy. Needed to come back a couple of days later, but the website showed no availability. However, the front desk staff found me a room. Awesome. No upgrade avail, but for $99 gov't rate, I'm not complaining. In fact, my son liked it better because it came with a sofa bed and was still very spacious. About an hour after I checked in the second night, the front desk called to see how I was doing and if I needed anything. Now that's customer service! No free breakfast, but the on-site restaurant breakfast buffet w/ coffee was $11 - basic omelette station, fresh waffles, eggs, sausage, potatoes, cereal, fruit, etc. Great value. I rated it above average because the customer service and value exceeded my expectations. The hotel and restaurant staff are soooo nice and helpful. If you are doing business at or near UofM, this is the place.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel University of Memphis is an all-suite hotel centrally located in the heart of Memphis and easily accessible to downtown, the airport, and shopping. This hotel is a five-time TorchBearer Winner and features a beautifully decorated atrium, Medallion Restaurant, Central Grill, Medallion Lounge, fitness center, specialty gift shop and 14,000 square feet of meeting space! Adjacent to the University of Memphis Fogelman Executive Conference Center with another 17,000 square feet of meeting space. Due to the high quality of our bedding and furniture, pets are not allowed. ... more less
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- Also Known As:
- Holiday Inn Univ Memphis
- Holiday Inn Memphis
- Memphis Holiday Inn