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“Excellent hotel. Group logistics inefficient.” 4 of 5 bubbles
Review of Homewood Suites by Hilton Memphis-Poplar

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Homewood Suites by Hilton Memphis-Poplar
Ranked #16 of 136 Hotels in Memphis
Certificate of Excellence
Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel. Group logistics inefficient.”
4 of 5 bubbles Reviewed June 9, 2014

The hotel itself is extremely clean, and with a very friendly staff. Check-in procedures were ridiculously slow, however. It took over 20 minutes to get my group checked in. The reservation was wrong. They did not have all the rooms ready. They couldn't figure out how to change it. Multiple rooms in our block had to be changed. However, once we got checked in and the rooms correct, the staff was wonderful and helpful. The check-in procedure for our large group was just lacking.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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632 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
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  • Any
English first
Paducah, Kentucky
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 6, 2014 via mobile

We stayed here for the Fedex St. Jude's classic golf tourney. Loved our 1 bedroom suite. The only problem we had was the coffee pot didn't brew properly but they replaced it with a brand new one immediately. We had a message waiting for us on the phone when we checked in to make sure we were happy with everything in the room. Arriving on a Thursday we were able to take advantage of the evening appetizers, which was great as we were planning to go out for a late dinner. One complaint was lack of parking available.

Stayed June 2014, traveled as a couple
Helpful?
Thank pennyk2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 2, 2014

Great, location, staff and food. Excellent value! The dinner reception was something I did not expect. The food was hot, the choices were outstanding and the kitchen staff was the friendliest I have seen in many months. I highly recommend this location for business of leisure.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Whitney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ackerman, Mississippi
Level Contributor
7 reviews
4 of 5 bubbles Reviewed June 1, 2014 via mobile

We enjoyed our stay here. Lots of room, and the beds were very comfortable. It was hard to find in the dark, but that's not a big deal to us. It was right next to a major road, but we didn't hear any noise from that. The people above of us getting in was the only noise I heard-could use some more insulation. The breakfast was outstanding! The manager was going around checking on everyone. The front desk clerk was very friendly. We didn't use the pool, but it looked very nice. We would definitely stay here again.

Stayed May 2014
Helpful?
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, United States
1 review
4 of 5 bubbles Reviewed May 29, 2014

Great rooms. Friendly Staff. Great place to stay. We had no problem checking in even with a crowded lobby. Staff helped us locate spots around town to eat and visit. They also were very friendly to all their guests and went the extra effort.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton
Level Contributor
9 reviews
6 hotel reviews
5 of 5 bubbles Reviewed May 28, 2014

The place is central located to the interstate, shopping and food sites. The rooms have everything that is needed, living room with t.v. and some with fireplaces, kitchen area that includes a refrigerator, cook top stove, microwave, dishwasher. The sleeping quarters are spacious and restroom clean. The site also offers a fantastic breakfast, exercise and computer room as well as reading area. The outside landscaping is nice. Also avialble is a washing area, swimming pool with ample space to grill and take advantage of outdoor cooking. The staff is very polite and courtious. I enjoyed staying there through my difficult time coming home for a family funeral..

Room Tip: I had the downstairs corner suite that include regular size beds in one room but was spacious. It al...
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  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta, California
Level Contributor
160 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed May 23, 2014

The staff was great. We were there during the week, so they had a complimentary supper as well as complimentary breakfast. The food was quite good and the dining staff was wonderful. They were as helpful and as nice as they could be. By the time we left, we felt like we had known them forever.

We had a two bedroom suite which was clean and nice and gave us a little extra room. The location was a little far from downtown, but that would not deter me from staying there again.

Room Tip: No elevator, if you don't want to carry up your bags, choose a room on the second level.
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  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travel92253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Property: Homewood Suites by Hilton Memphis-Poplar
Address: 5811 Poplar Ave, Memphis, TN 38119-3949
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Memphis
#10 Romantic Hotel in Memphis
#25 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
Number of rooms: 140
Official Description (provided by the hotel):
The Newly-Renovated Homewood Suites by Hilton Memphis Poplar is located in East Memphis at the intersection of I-240 and Poplar Avenue, providing easy access to all parts of town. The hotel provides short term and extended stay accommodations for those traveling on business and leisure alike. It is our goal to make you feel at home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites

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