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“Comfortable”

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Homewood Suites by Hilton Memphis-Poplar
Ranked #16 of 136 Hotels in Memphis
Certificate of Excellence
Memphis, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable”
Reviewed November 2, 2013 via mobile

Very comfortable accommodations. Stayed for business. Breakfast and dinner were good. Staff very friendly! Went out of their way to be helpful. Lobby has nice new contemporary decor. Workout room was nice and new. Pool area was pretty. Rooms need to be remodeled next. Overall a good place to stay!

Stayed October 2013, traveled on business
Helpful?
Thank thomjholmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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663 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Oklahoma City, Oklahoma, United States
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 30, 2013

This is a good location in Memphis but the room floors were not real clean and light bulbs were burned out. The rags at breakfast were terrible. They had ice machine problems so the juices were warm. Management said they were working in issues I presented. They gave me some extra points on my account. Might stay there again if they fix the problems

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timothy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 22, 2013

State tennis tournament -- a lot of women tennis players --- translates into staying somewhere that is easily accessible, close to restaurants, the tennis courts -- Homewood Suites in Germantown (on Poplar Avenue) fit the bill.

This Homewood Suites location has free standing buildings. The doors are open on the outside as opposed to inside doors in a hotel but we still felt very safe. The room configuration for a two bedroom suite was great! There was a really large sitting area/living room with a great flat screen television, big kitchen, and the two bedrooms were on opposite sides of the suite.

All around great place to stay -- breakfast buffet is in the main building (at the reception area) and they offered a lot of different things on the menu for breakfast. Fireplace in the middle of the reception area and the dining area and the entire atmosphere was very inviting and relaxed.

Front office people were very accommodating. One of the girls in our group had a leak in their room, and the front office people were very good and quick about moving them to another available suite.

A few upgrades are probably needed at this particular Homewood -- but overall, it was clean and staff was really amazing.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheTuscanyResort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Tx, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 17, 2013

Great room fantastic service, and just an all round good experience when a long way from home dealing with total strangers. Plan on spending another night in another HOMEWOOD SUITE if one located on our trip back starting tomorrow.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jerry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2013

Over the room is very big and it is nice; it just isn't updated; the microwave and the fridge is old but working but I was afraid to use the ice maker. The carpets can use an upgrade it has big-big stain spots, the comforter has stain spots as well; the toliet can afford to be upgraded as well but the staff is wonderful and the rate is extremely well; it's just the small things that isn't cute about it but I would recommend it. It's just that this day and time we're all use to the lastest and greatest.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 9, 2013

Despite calling the front desk to complain, minors were yelling, playing football, running and slamming doors so hard it shook the floors until 2:45AM. The adults with the group were in other buildings and missed all the activities. Complained at check out, told to call Hilton Honors.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Jonell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodland, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 8, 2013

The room was spacious and diligently serviced daily. Both morning and evening hospitality sessions were pleasantly presented, generous and surprisingly tasty. The only unpleasant experience I encountered was a bit of a roach problem in my suite. This WAS, however, Memphis and the roach is as prevalent in Memphis as is Elvis!! Probably not the facility's fault. Suite was spotless otherwise!

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lynea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Property: Homewood Suites by Hilton Memphis-Poplar
Address: 5811 Poplar Ave, Memphis, TN 38119-3949
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Memphis
#10 Romantic Hotel in Memphis
#25 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
Number of rooms: 140
Official Description (provided by the hotel):
The Newly-Renovated Homewood Suites by Hilton Memphis Poplar is located in East Memphis at the intersection of I-240 and Poplar Avenue, providing easy access to all parts of town. The hotel provides short term and extended stay accommodations for those traveling on business and leisure alike. It is our goal to make you feel at home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites

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