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“Great hotel for families!”

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Homewood Suites by Hilton Memphis-Poplar
Ranked #19 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed May 26, 2013

We were in Memphis for a family reunion. Chose this hotel because we were sharing expenses with a cousin. The 2 bedroom suite gave us privacy at a good price.

Mon-Thurs a complimentary dinner is offered. This particular Thurs it was tried chicken, green beans and a salad bar - very good food all around. Their breakfast is also very good and nutritious.

The only negative I have is the highway traffic heard in the rooms facing the highway. The first night was very hard to sleep. The second night, we asked for a room change. We received a room on the interior of the facility, facing the conference center; we didn't hear any traffic and slept well.

  • Stayed: May 2013
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Thank Janine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded May 28, 2013

Hi Janine K,

Thank you for submitting a review of our beautiful hotel to the TripAdvisor community. We are thrilled that you enjoyed your stay with us and look forward to welcoming you back. The two-bedroom suites allow plenty of privacy as the bedrooms are on opposite sides of the shared living space at a very affordable rate. In addition to the luxurious suite, we have bundled value in our daily hot breakfast and M-Th Welcome Home Manager's Reception. I am also happy to hear that our Front Desk staff was able to accommodate you and your cousin in a room that better suited your needs on the second night. Please keep us in mind for your next trip to the Memphis area and/or contact the Sales Department should you want to set up another family reunion at our home!

Warm regards,

Corey C.

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595 - 601 of 699 reviews

Reviewed May 23, 2013 via mobile

We stayed in this hotel for business, but I was able to bring my family because of the apartment like rooms and great amenities. They serve dinner in the evenings m-t on top of their awesome breakfast. Loved the staff, they treated us like family!

  • Stayed: March 2013
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Thank Juish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded May 28, 2013

Hi Juish,

Thank you for submitting such a wonderful review to our TripAdvisor Community. Your kind words hit on many of the amenities and servicies that we pride ourselves on. The complimentary dinner and breakfast are all great ways to save money as our rates are all-inclusive of these great amenities and many more. It also brings me joy that your family was able to come along during the business trip solely based on our one and two bedroom suites with separate living and sleeping areas. Our staff really aims to make all guests a part of our family so thank you again for such a nice review. We look forward to welcoming you home next time you are in Memphis!

Best regards,

Corey C.

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Reviewed May 17, 2013

My entire family (5 separate rooms ages 20 to 85) was thoroughly impressed with this hotel. The lobby was really nice and welcoming. The breakfast offered a large variety and was fresh. The suites were large and bathrooms were very clean. The outdoor barbeque area made me wish it was a permanent residence. The entire staff, especially at the front desk, was helpful, friendly, and cheerful. I would highly recommend this Homewood Suites.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Terri N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

I travel about 6 months out of the year and usually stay at a different Homewood location. I couldn't get my team into that one so I called and Monique was able to get us all in for the 2 weeks we needed. She also was able to get us all together in the hotel. We were there 2 weeks and service cleanliness everything was excellent. Within the first few days, Monique made us all feel like we were home. David, manager came to greet us every night at supper to ensure everything was okay. Cory sales manager was always there to make sure we had what we needed. He also assisted me in booking our next 2 week trip in May. My entire team decided within just a few days- this is our new home.

  • Stayed: April 2013, traveled on business
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Thank Melissa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded May 8, 2013

Hi Melissa N,

What a wonderful review that you have submitted to the TripAdvisor community. We are thrilled to hear we are the new home for you and your team when traveling to Memphis. It has been a pleasure working with you and we look forward to your next visit later this month! As you all experienced during your initial stay, we place great emphasis in creating a comfortable, relaxing environment for all of our guests. The evening Manager's Reception Dinner is a great time for our guests to interact with one another and at the same time get to know our staff a little better as it is very important to us that each guest is 100% satisfied with their stay. Looking forward to seeing you all again soon!

Best wishes,

Corey C.

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Reviewed May 7, 2013

My group stayed here for the Beale Street Music Festival because all of the hotels downtown were booked. Glad I found this hotel though!

From checkin to checkout, our stay was great at this fabulous place. The property was well kept, hallways and rooms smelled good (you don't appreciate that until you've been in a nasty smelling hotel!), friendly staff (every time we passed an employee, they were extremely friendly), rooms were very nice and clean, and the lobby was very welcoming. Some members of my party liked the breakfast as well. Oh, and the rates were VERY reasonable!

The best part is the next day after our visit I received an email from Monique, the Front Office Supervisor, who followed up regarding our stay at the hotel. I rarely, if ever, receive follow ups from staff and it was such a pleasant surprise!

I highly recommend this hotel if you're in the area and I'll definitely be back!

  • Stayed: May 2013, traveled with friends
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Thank Lakesha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded May 8, 2013

Hi ChoklateChild,

Thank you for your fantastic review of our property. Our grounds, rooms, and common areas are very well maintained and we completely agree that the room freshness should match that of our flowering azaleas in our interior courtyard. We encourage our team members to interact with all guests in order to develop a more personable, friendly relationship while you're on the road so it is great to hear that our friendliness was noticed. As you mentioned, our pricing is very realistic with all the added value from our all-inclusive amenities. In addition to our daily hot breakfast, we offer a weekday Manager's Reception Dinner available to all of our guests included in their room rate. We hope that the rain this past weekend did not dwindle your experience at the Beale Street Music Festival! Come see us again next year!

Warm regards,

Corey C.

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Reviewed May 7, 2013

The Homewood Inn on Poplar is an excellent place to stay on weekends for family & during the week for the business traveler that has business in the Germantown area. The hotel is very nice & clean but the decor is somewhat dated. Staff is excellent and always very helpful. Rooms have plenty of space but they always turn off the ice maker so ask for ice when you check in.

The small buildings out front are quieter and usually we request one of these. Parking is always limited at night especially if you park behind the 4 story building. Be sure there are no electronics showing inside the car as we have seen several cars broken into for cell phones & game boys etc.

Getting to the hotel is a little odd in that it sits in the middle of Poplar and when you exit from interstate going north you need to immediately get in far left lane & go around the property & then come back up Poplar to get to entrance.

Be sure to get the complimentary breakfast. It is always excellent & the staff makes sure you have everything you need.

We usually stay here 5-6 weekends per year

  • Stayed: March 2013, traveled as a couple
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Thank dwsorrells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded May 8, 2013

Dear dwsorrells,

Thank you for the great review on the Homewood Suites by Hilton Memphis East! We are thrilled to have you as a repeat guest when traveling to the Memphis area. While I do agree that the décor within the rooms may be a little dated, I am happy to say that room renovations are coming early 2014. In the mean time, we pride ourselves on the cleanliness of our spacious one and two bedroom suites. Per health department standards, we are required to empty the ice maker and clean the device prior to the next guest's arrival but nonetheless requesting ice at the time of check-in is good tip for future guests so I do appreciate you sharing this information with the TripAdvisor community. Also, we have security patrolling our premises throughout the evening hours to ensure guest safety however can't promise that we will eliminate all instances so we do advise to not leave valuable items in your vehicles overnight. Finding our hotel can be challenging at first due to the accessibility from Poplar Avenue however like your own home, the location and experiences won't be forgotten after your first visit. We look forward to welcoming you home during your next visit!

Best,
Corey C.

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Reviewed May 7, 2013

Great Staff, Very Good Hotel and has a great potentials with just some minor operational twitches...nothing out of usual. Great GM, hardworking and smart....Lobby and Lodge looks beautiful. Location was decent.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Vaibhav P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded May 17, 2013

Dear Vaibhau P,

Thank you for submitting your review of our home to the TripAdvisor community. We greatly appreciate your feedback as it allows us to further enhance our product and services that we offer here at the Homewood. The response from the recent lobby/lodge renovation has been outstanding so I am happy to hear that you also enjoyed your time in our common areas. We are very priveleged to have such a dedicated GM leading the way and setting the example for all of our team members. We hope that you will think of us again during your next visit to the Memphis area.

Best,

Corey C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Address: 5811 Poplar Ave, Memphis, TN 38119-3949
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Memphis
#10 Romantic Hotel in Memphis
#25 Family Hotel in Memphis
Price Range: $147 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
Number of rooms: 140
Official Description (provided by the hotel):
The Newly-Renovated Homewood Suites by Hilton Memphis Poplar is located in East Memphis at the intersection of I-240 and Poplar Avenue, providing easy access to all parts of town. The hotel provides short term and extended stay accommodations for those traveling on business and leisure alike. It is our goal to make you feel at home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites

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