My wife and I have stayed here several times and everytime we have run into an issue that Management would immediately fix. The first time we stayed here was the night before our wedding. We booked through HotWire (bad idea!) and had booked a queen smoking room. Unfortunately when we arrived we ended up in a double twin room that was non smoking. I expressed my concerns to the front desk and the next morning Reda, the hotel manager, came to our room and not only moved us to a different room but then gave us two free nights. Then this time, we booked through hotels.com this time (again, bad idea) and had requested a King smoking room. We ended up with a queen non smoking room. We ended up leaving the hotel and going elsewhere and Randy, the area supervisor, called me and gave me and my family two free nights in a king smoking room. Thank you Reda and Randy! If it werent for you two, we probably wouldnt have ever come back to this hotel!!! But you really know how to keep your customers happy. Thank you!
- Official Description (provided by the hotel):
- Welcome to Crossland Studios - Memphis - Sycamore View. We are just 9 miles from the heart of Downtown Memphis and right off of the Isaac Hayes Memorial Highway. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
- Reservation Options:
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- Also Known As:
- Extended Stay America Memphis / Sycamore View Hotel Memphis
- Memphis Extended Stay
- Extended Stay Memphis