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All reviewskress buildingmain streettrolley linebeale stvalet parkingwithin walking distancecourt squareself parkfew blocksbreakfast roomoatmealmud islandsitting areasofa bedfree breakfastcivil rights museumwould stay here again
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Reviewed April 15, 2010

The room was very clean. The furniture and carpeting were in good condition. The room had 2 televisions - one in the bedroom and one in the sitting area. The beds are very comfortable with lots of greta pillows - we had a king size. There was a small fridge, microwave, coffee maker, sink and coluntertop. It was a bit noisy when the trams were running as we were facing Main St. The breakfast was very good - scrambled eggs, sausage patties, ham, toast, pancakes, muffins, fruit, porridge etc. It was replenished regular. The hotel is within walking distance to Beale St or you can take the trolley. When you exit toward Main St and go left one block or so there is a small grocery store called Jacks that has some grocery items, beer, coolers and soda at reasonable prices. There is also a produce and grocer next door to Jacks. Going right on Main about a block is a drug store (doesn't sell beer). Across the road from the drug store and going left on Madison there is a liquor stiore that also sells wine (expensive though $14 for a bottle of wine you can buy in a Walmart for about $7. There is another liquor store and wine store if you take the trolley down Main to the left (north) at the end of the run across the road at the intersection (forget name of street). We did a lot of walking and found it relatively safe. Did get approached a couple of times - but just keep walking. Some are apparently professional panhandlers and I did here one that was fairly well dressed ask another guy fo $5 as that would feed a family of 5 for a day - I think he fell for it. It. There are a number of homeless downtown and the city is voting on making panhandling illegal. It can be a nuisance. Beale Street is great on Friday and Saturday nights with some free enttertainment. Down beside the Daisy Theater there is one guy who is particularly good - he even made his own guitar out of a cigar box, 2 poles and hose clamps - he is amazing! raceland is a must see and you can get a free shuttle from just outside the Fe Ex Building where the Rock and Soul Museum is. It comes every hour starting at 10: 30 AM. You are expected to go in to Sun Studio afterward as the free shuttle is put on by Sun Studios. The civil rights museum was a moving experience the motel where King was shot is left the way it was at thaT - old cadillacs outside etc - it gave me goosebumps. All in all a great time was had at Springhill Suites and Memphis.

  • Stayed: April 2010, traveled as a couple
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Thank OntarioTriptaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2010

We stayed her with our kids on a Sunday and found that the staff was helpful when they finally got to us. They definitely do not multi task. Our room definitely needed to be updated and painted. The furniture was dirty and there was too much of it for the small room which they call a suite. The floor lamp was bent and had an industrial plug put on it. There were water stains on the ceiling and the carpet was loose and sticky by the bathroom. The toilet looked clean until you lifted the seat. I can live with having to park in a lot across the street but $12 is a little steep. We were advised by the valet that we should not venture out with the kids at night so we ended up staying in our room and ordered pizza. We canceled our second night.

  • Stayed: April 2010, traveled with family
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1  Thank MinnesotaFamilyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2010

I had a very pleasent stay at this hotel the staff was very helpful and friendly. The breakfast was delightsome. I highly recommend this hotel for anyone that will be staying in the downtown area.

  • Stayed: March 2010, traveled with family
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Thank tsteverson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2010

Spent 3 days at this hotel in the middle of March, 2010. It is in a great location for downtown events, right on the trolley line.
When we arrived, we were informed that there were no clean rooms and there would not be until 3:00. The desk attendant was very polite while doing the least he could do for us. While waiting for check in, he allowed us to park in the hotel parking lot across the street, then sent me back with the dashboard parking pass which could have been handled the first time. At 3:00, all of the rooms are deemed cleaned and people stood in a long line to check in. The hotel is in two buildings, and if you have the larger suites you take one elevator to the third floor and cross over to the second building to wait for the only single elevator for that building. This caused a lot of waiting for elevators. The room is quite large and comfortable, the only issues being the black mold on the shower curtain and corners of the tub. The internet never did work the 3 days we were there. They sent us next door to the Sleep Inn, but their business center is small and busy, and the front desk personnel were quite rude in letting us use the internet. Parking is $12/day, not unusual for a downtown hotel. It appears that there is some sort of security on site 24 hours a day for the parking. The breakfast is the usual fare, but very poorly stocked, they were always out of something, and very slow to replenish it.
In all, I would probably look for another hotel on my next trip to Memphis.

  • Stayed: March 2010, traveled with family
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1  Thank MidwestJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2010

I was nervous about booking this hotel because of a few bad reviews I had read, but I did anyway and I was not dissapointed! This hotel has two connected buildings, one of them is the Historic Kress building. The suite was unbelievably huge for the inexpensive price we paid and the beds were so comfortable. The free breakfast was great too.

The hotel sits right on main street in downtown. You can literally walk out the front door of the hotel and catch the trolley. It is only a few blocks walk to Beale street as well.

The only downside to staying in downtown is the number of homeless/beggars that stay in the park across the street from the hotel. However, when we went for a walk in the park none of them bothered us.

The front desk people were super nice even though we stayed during spring break and it was incredibly busy! The maids were very friendly too.

  • Stayed: March 2010
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Thank hellodarkness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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