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Traveler rating
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All reviews rooftop bar front desk great location deep bathtub voss water young bartender hotel is newly renovated bluff city boutique hotel hotel based in town for business great view of the river memphis trip central location within walking distance short stay loved this hotel
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Reviewed January 26, 2019

The Hu was terrific. The hotel rooms were spacious and comfortable and everyone who works there provided outstanding service. Everyone was so friendly and kind. Great smoothies and freshly squeezed juice to start your day.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Amy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnieto2019, General Manager at Hu. Hotel, responded to this reviewResponded January 26, 2019

Hello Amy J!

Thank you for taking the time to share you review with us! We are thrilled to hear our property and customer service levels were up to your expectations. Our entire team loved having you here with us and we hope to welcome you time and again for many years to come.

Jose N.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2019

Loved this old renovated hotel. The girls on the front desk were so helpful. A special thank you to Chardonay. She was especially helpful in getting dinner reservations for us. The room was spacious, decorated very nicely and the bathroom was lovely. Highly recommend this hotel.

Date of stay: January 2019
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank MaryEllenY6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnieto2019, General Manager at Hu. Hotel, responded to this reviewResponded January 26, 2019

Hello MaryEllenY6!

Thank you so much for such an amazing review! What a joy it is to learn that you have found the service and atmosphere (special mention for Chardonnay) at our hotel to be the best and we thank you for sharing this review. Your recommendation means the world to us and we look forward to seeing you again soon.

Jose N.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2019

Very nice renovated property, early morning garbage trucks wake you. Only compliants are that there are no small touches like complimentary coffee or tea. Given the price, a cup of coffee in the room or lobby would have been nice. Given I love my coffee, I will be staying elsewhere next time.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Passenger13784485787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnieto2019, General Manager at Hu. Hotel, responded to this reviewResponded January 25, 2019

Hello Passenger13784485787!

While we are elated that you loved our recent renovation, we are disheartened to learn that there were some details which also disappointed you about your stay. This feedback is greatly appreciated as it helps us to ensure that we are able to elevate the experience for future guests and it is our hope, that should you return to the vibrant city of Memphis, it will give us the opportunity to share a much more cherished experience with you.

Jose N.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2019 via mobile

Nicole and Akelah were amazing and so responsive. I absolutely will stay in this hotel again based on customer service. My room is absolutely beautiful. My rating is mi l90 percent based on my experience with nicole and akelah's experience working with customers; pure experts.

Date of stay: January 2019
Trip type: Traveled on business
Thank Cissylong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnieto2019, General Manager at Hu. Hotel, responded to this reviewResponded January 25, 2019

Hello Cissylong!

Wow! What a joy it is to learn that you have found the service and atmosphere at our hotel to downtown Memphis and we thank you for sharing this review. Your recommendation means the world to us, specially Nicole and Akelah as they were both thrilled to hear your feedback.
We look forward to seeing you again soon.

Jose N.
General Manager

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Reviewed January 24, 2019

Hu hotel was great place to stay after long trip from Gatlinburg, TN. We are happy to find wonderful place.
Hu hotel services were excellent. Perfect location and walkable distance to everything.
Check in was so quick and efficient.The room had a good size with comfortable bed and excellent clean bedding.
I highly recommend water view rooms. Awesome view and excellent hotel.
Also, all of the staff members were friendly and helpful. We'll be back. Thanks.

Room tip: room with water view
Date of stay: January 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Minowasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnieto2019, General Manager at Hu. Hotel, responded to this reviewResponded January 25, 2019

Hello Minowasa!

As you have discovered, our colleagues take great pride in treating each and every guest like a VIP during their stay and we thank you for sharing this wonderful review. We hope that you had a few moments to explore some of the spectacular local sites here in Memphis. Our entire team loved having you here with us and we hope to welcome you time and again for many years to come.

Jose N.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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