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“Soulful boutique hotel”
Review of Madison Hotel

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Madison Hotel
Ranked #10 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed March 29, 2014 via mobile

We stayed for the NCAA basketball tournament and were greeted by friendly staff and a stylish rock n' roll decor in the common areas. We had a junior suite, which was comfortable and large, with cool modern furniture. Great bar and restaurant (we had a delicious breakfast there). It's just a 10-15 min walk to Beale Street and FedEx Forum. (You can also take a $1 trolley ride down Main Street to shorten it a little.) no ATM in the lobby, which was inconvenient. But overall, a fun, unique place to stay in Blues City!

Stayed: March 2014, traveled as a couple
1  Thank FloridaErin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this reviewResponded April 10, 2014

Thank you for staying with us during the NCAA Tournament. We appreciate your kind remarks and look forward to seeing you on your next visit to Memphis.

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1,370 - 1,376 of 2,086 reviews

Reviewed March 27, 2014 via mobile

Paid $289 for one night and it's a closet! I've seen bigger prison cells! They advertise the art in the rooms as an extension of the music culture of Memphis. I have a small fake print in the bathroom! Nothing else!! I complained to management and he gave me a $10 voucher at the restaurant. Big whoop!

Stayed: March 2014, traveled solo
3  Thank Karenr2792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angiehmemphis, General Manager at Madison Hotel, responded to this reviewResponded March 31, 2014

I am so sorry that you were disappointed in the size of your room and in the price that you paid. We were originally a 1920's bank building and when we converted to a hotel - the footprint required many different room types. We have large corner suites to cozy banker guestrooms and everything in between. We price the rooms accordingly. The downtown Market was very busy during your stay and we were sold out of other room options. When we do have availability, we do our best to provide upgrades upon request. I am sorry that we weren't able to offer you that choice. Thank you for your comments,
Angie Hines
General Manager

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Reviewed March 26, 2014

Spent three nights with my 13 year old grandson. Excellent staff: friendly, helpful with the smallest details. Steven made us feel like treasured family each morning when we came downstairs for breakfast: which was hot, tasty, and generous. Nichole was especially helpful when we checked in, after arriving by train early Saturday morning. Each employee worked diligently to make us feel welcome and appreciated. Our room although small was very clean, nicely appointed and had a great view of the city. A lovely well maintained pool at day's end. Hotel is right on the City Trolley and we use public transportation as we explored the city. Highly recommend this hotel and its staff.

  • Stayed: March 2014, traveled with family
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1  Thank PastorDenny2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this reviewResponded April 10, 2014

Thank you for the recommendation! We are extremely proud of our staff will certainly pass on your compliments of Steven and Nicole. Thank you for staying with us and we look forward to seeing you again.

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Reviewed March 22, 2014

We recently were in Memphis for a basketball tournament. I selected the Madison based on reviews on this site. It was an incredible value. We had a lovely suite with beautiful views of the Mississippi and Mud Island for under $300 a night. The hotel is decorated in a Memphis music theme. It has very striking elevator decorations which are lined with album covers which have some connection to the Memphis music scene. The suite was reasonably spacious and the bathroom and shower were nice. The hotel is within walking distance of Beale street and many bars and restaurants and right on the streetcar line. The breakfast offerings were very nice and modestly priced. The view from the 17th floor bar area is spectacular and my friend, a Memphis resident, said it is the most striking view in Memphis. One can't miss Memphis recommendation is a visit to the newly renovated National Civil Rights Museum at the Lorain Motel. It is very moving and extremely well done. The last exhibit is a view of Room 306 where Dr Martin Luther King spent his last night before he was killed.

Room Tip: Rooms with a river view.
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  • Stayed: March 2014, traveled as a couple
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1  Thank John I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this reviewResponded April 10, 2014

Thank you for selecting the Madison Hotel. We are thrilled that you enjoyed your stay with us! We definitely have a great location and are always glad when our guests take advantage of this to enjoy the city as much as possible. The National Civil Rights Museum has done an awesome job with modernizing the exhibit while remaining true to the sentiments of the Civil Rights Movement. In our efforts to support the museum we have created a package that includes tickets. Thank you for highlighting this wonderful treasure in Memphis.

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Reviewed March 17, 2014

Wife and I came to Madison for NYE Event; ended up staying. Hotel is just wonderful. Love the historic feel but modern flare. Staff is attentive and easy to deal with; absolutely enjoyed everything about it. The Madison has become our special little get away - close to home. Stayed in a very posh high end suite with an incredible view. Yes - quite expensive but totally worth it. If you can afford The Madison - just do it.

  • Stayed: December 2013, traveled as a couple
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2  Thank RebelforaCause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this reviewResponded April 10, 2014

Thank you for staying with us for your New Year’s Eve celebration. We look forward to seeing you again this year.

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Reviewed March 16, 2014

The room was spectacular! Excellent amenities, iPod speakers, kuerig coffee maker, big flat screen tv, etc. The shower was great, comfortable bed, very clean, and we had a nice view of the Mississippi River. It was extremely well located with lots of restaurants within easy walking distance.

Stayed: March 2014, traveled as a couple
1  Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this reviewResponded April 10, 2014

We are glad to see you were pleased with our location and enjoyed your accommodations and amenities. Thank you.

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Reviewed March 16, 2014

We spent a weekend recently in Memphis for a wedding and stayed at the Madison. What a great hotel experience we had. The accommodations and the staff were outstanding.The night manager, Odell, was especially gracious and helpful as we arrived at an unusual time. We would highly recommend the Madison to everyone visiting Memphis. The rooftop was spectacular.

  • Stayed: March 2014, traveled with friends
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1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this reviewResponded April 10, 2014

Thank you for sharing this special weekend with us. We appreciate your recommendation and look forward to your return visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103-2137
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Price Range: $138 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
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Also Known As:
Madison Hotel Memphis

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