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“Unbelievable Southern Hospitality”
Review of Madison Hotel

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Madison Hotel
Ranked #9 of 136 Hotels in Memphis
Certificate of Excellence
Claremont, California
Level 6 Contributor
209 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Unbelievable Southern Hospitality”
Reviewed May 13, 2013

Memphis was the last city on our two week road trip and what a nice way to end our journey. The staff were extremely friendly and accommodating. Our room was beautifully decorated and had all of the creature comforts. The room was on the small side. They even had a scale in the bathroom which I greatly appreciate. Our room was on the 14th floor with a nice view but would have rather been away from the elevator.

The hotel recently created a bar area on the rooftop that is great. The view was amazing and they have music and really nice seating arrangements. It was such a treat to go up and relax after sightseeing.

Room Tip: Higher floor facing the river
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank FLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 16, 2013
Thank you for including us in your road trip. We appreciate your review and recommendations to other guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (319)
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1 review
Reviewed May 13, 2013

I have stayed at the Madison a number of times and it is by far the best hotel in DT Memphis. Close to all the best restaurants and everything Memphis has to offer. The new rooftop bar has amazing views of the city and Tanisha can make a hell of a cocktail!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Worldtravler1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 16, 2013
Thank you for your review and the distinction as the Best hotel in Downtown Memphis. I will be sure to let Tanisha know of your compliments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire
Level 5 Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 10, 2013

Great service, very friendly and helpful staff. Nothing seemed to be too much trouble. Rooms a little small, but this is a Restaurant good. Convenient for main attractions in Town many within walking distance. Would use again if we return to Memphis,

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank BerkshireWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 11, 2013
Thank you for your acknowledgement of our staff. We appreciate your recommendation and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 6, 2013

This is a nice upscale hotel. Clean and comfortable rooms but a bit on the small side. Service was very good. It's about a 3 to 4 block walk to Beale St. We were a bit disappointed that the bar was so small.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JennieB656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 10, 2013
Thank you for your response. Hopefully on your next visit you will be able to enjoy the bar in eighty3 as well as our rooftop lounge, Twilight. Although they both provide intimate settings, Twilight has more space and the most spectacular view of the Mississippi River.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 6 Contributor
414 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed May 4, 2013

The staff is lovely but not really professional. There were issues concerning the package I purchased. Nevertheless, the hotel was fine, the suite OK, and the location not too far from the local sights. I won't probably return to Memphis but if I did I think I'd go elsewhere.

Room Tip: The King Suite overlooked the MIssissippi, albeit from a height that was somewhat obscured by other...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewYorkWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 5, 2013
I am sorry to hear you had problems with your package. I hope on your next trip to Memphis you will call us directly and give us an opportunity to recover and provide you the excellent experience we know we a capable of providing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level 5 Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 29, 2013 via mobile

When I am in Memphis the Madison is my first choice if the room rate is reasonable . Cozy. Great staff. Location very convenient. Intimate bar. That said, there are better values unless you can find a discounted rate.

Stayed March 2013, traveled with family
Helpful?
Thank ectphd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 5, 2013
Thank you for making us your first choice! We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nj
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 27, 2013

Perfect trip the staffs this hotel make this a perfect stay!liked the restaurant. The Trolley was outside the door very convenient !!!! Area restaurant s are good had barbecue and fried chicken and careless cake at the beauty salon cafe!!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveltothemax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, May 5, 2013
We appreciate your acknowledgement of our staff. They are our best assets. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Madison Hotel

Property: Madison Hotel
Address: 79 Madison Ave, Memphis, TN 38103-2137
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
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Also Known As:
Madison Hotel Memphis

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