Over the past ten years we have routinely stayed at this hotel on the Eastern edge of Memphis. Nicely landscaped with small lake in a business park, it almost beckons one to stop and stay. The interior is almost the opposite of the surrounding property. We haven't stayed here in three years, and what a change this place has made in that time. Apparently Mgmt. has ignored cleaning and maintenance since our last stay. First hint was that the latch portion portion of the door jam was missing. Walking into the room the carpet was filthy and appeared that it had not been vacuumed in a while. Behind the door was a pile of dust and pieces of cereal. The carpet was frayed around the edges and had many stains in it. More observations: bathroom sink drained very slowly and had a stinking odor, rust stains in tub, black mold around and under tub caulking, black mold around edge of tub surround. water temperature control nob in tub broken off, tub drain plug broken in half, dark spots on bathroom floor, white and black stains in front of bathroom sink. brown stains on sink counter, couch cushions covered with black stains and strong odor emitted from couch when sat upon. no cold water from kitchenette sink faucet, bottom drawer of dresser broken, black dirt marks on all walls. Sheets appeared to clean, but when they were rolled back, a cricket jumped out from under them. On the positive the air conditioners seem to be new. The front desk said they had one other room, but upon inspection, it was just a filthy. Front desk did lend me a vacuum cleaner so that I could vacuum the room carpet. They also lent us a sheet to cover the couch and a rubber tub pad to cover the bottom of the club (although it took quite a while for them to find one). This use to be quite a nice place to stay, but now, it needs to be bulldozed down. Only stay here to get out of the rain.
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- Also Known As:
- Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
- Extended Stay Memphis
- Extended Stay America Memphis
- Memphis Extended Stay