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“Just a little bit out from perfect”

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Courtyard Memphis Downtown
Ranked #31 of 136 Hotels in Memphis
Prague, Czech Republic
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Just a little bit out from perfect”
Reviewed February 8, 2014

Perfect location,walking distance from many sights in Memphis. Clean, very nice spacious rooms at a reasonable rate. Front desk staff very helpfull and friendly. The Starbucks in the lobby is great during the day but as a choice for breakfast it doesn,t seem good enough, so i drove to Wholefoods. The valet parking is expensive at 20USD/day and in the room you can make yourself only coffee no option for tea. They do not have water boiling kettles to rent at the front desk either. Next time in Memphis I will stay there again, be sure to do so too.

Room Tip: The rooms into the parking lot are quieter, but generally all the rooms are quite sound proof
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, February 10, 2014
Thank you for your wonderful comments. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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St. Louis
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 27, 2014

We were in Memphis for a volleyball tournament in Jan and the location was perfect. Luckily the weather was mild and we were able to walk to the convention center a few blocks away as well as several restraints and Beale Street five blocks the opposite way. There is a main street trolley, but it doesn't pass very often and you can walk in about the same amount of time. The staff was very nice and accommodating and the facility is clean. Rooms allow sounds from other rooms and halls. This made sleeping an issue. They offered us another room for the second night, but we stayed and didn't have an issue until morning when a baby next door wasn't happy about something. Luckily we had an early day anyway. Another issue was parking. I didn't research it, so ended up valet parking, which cost about $20 per day. There may be cheaper options, but valet was convenient. Overall though, I would stay there again.

Room Tip: We had a double queen room that worked great for the three of us.
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, January 29, 2014
Thanks for staying with us for the Volleyball tournament. Hope your team did well and you will stay with us again on your next trip to Memphis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
172 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed January 25, 2014

Being right on the trolley line, this hotel can easily serve as a base when visiting downtown Memphis. Despite not being full service, it is an upgraded courtyard with bar snacks, simple meals, and a bar in the evenings. In the mornings, there is a coffee shop and breakfast bites available for purchase.

Rooms are a generous size with a full sized sofa and coffee table in addition to the bed and desk areas. Views of either the river or the trolley make either side of the hotel a good one to stay on.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MphsQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, January 29, 2014
Thank you for your stay hope to see you again on your next visit to Memphis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 9, 2014

enjoyed this hotel very much. Staff were extremely friendly. a bonus to have a tiny starbucks bar in the lobby. would stay here again. good location. if you call for a cab, ask for coco! He made our trip!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cinderfknrela1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, January 11, 2014
We are happy that you enjoyed your stay with us. Hope when you make your way back to Memphis we will have the pleasure of having you as our guest again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 7, 2014

directly on the trolley line so easy to get to / from Beale Street & Peabody hotel without being in all the craziness.

balconies are avaialble which was wonderful as my bf is a fresh air freak!

definitely worth it to valet park

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennySTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, January 8, 2014
Thanks for staying with us and hope to see you again on your next visit to Memphis. Balcony rooms are great and with views of Main Street or looking out to the Mississippi!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 13, 2013 via mobile

This hotel is very new with nice rooms but if you are noise sensitive, bring earplugs. I was up most of the night to banging doors, traffic and water pipes squealing.
To make things worse, the wake up call came an hour early! Not the best when you have work meetings.

Stayed December 2013, traveled on business
Helpful?
Thank Sharelaughs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, December 20, 2013
Thanks for your feedback. While we may have an occasional comment regarding noise it is not a common problem we have. The construction of our rooms is such that the noise between rooms is very minimal. Noise in the hallways from other guests may happen and is difficult for us to control. We will however do all we can to reduce any noise that may disturb our guests. I am sorry fo the wake up call error. We will make those entering wake up call requests aware of this error and how important accuracy of wake up call entry is to our guest comfort and convenience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
144 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 27, 2013

Overall, a decent value for a stay in downtown Memphis. We experienced a small problem with the rate charged vs. what we anticipated. When it was brought to the attention of the staff, it was promptly and courteously changed. Convenient location for access to highways and the trolley is located on one side of the hotel.

Room Tip: Ask for a room with a view of the river.
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEC14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, November 29, 2013
Thank you for your stay with us. Hope to see you again on your next visit to Memphis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Memphis Downtown

Property: Courtyard Memphis Downtown
Address: 75 Jefferson Ave, Memphis, TN 38103-2127 (Formerly Courtyard Marriott Downtown)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Family Hotel in Memphis
#24 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Memphis Downtown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis

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