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“Super friendly staff!! Full of good manners”

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Courtyard Memphis Downtown
Ranked #30 of 138 Hotels in Memphis
Memphis
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Super friendly staff!! Full of good manners”
Reviewed November 5, 2013

Very clean friendly restaurant! Staff go above and beyond to help you. Brilliant location right beside the tram and bus stops! Only negative comment I can make is the constant slamming if each door as people came and go made sleep a little disturbed, also mirror in the bedroom would make getting ready easier!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank GreenQueen555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, November 6, 2013
Thank you for your comments and your stay with us. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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395 reviews from our community

Traveler rating
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    163
    59
    15
    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
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English first
Memphis, Tennessee
1 review
Reviewed November 2, 2013

It was a great hotel. It was very clean and the staff was great. I would like to give special recognition to the Front Desk clerk, Darrell. He was so helpful, nice, and friendly. He made us feel welcomed and right at home. He booked our tour of Memphis for us and we had a ball. He gave us great insight on restaurants and bars as well. Darrell is an example of an excellent employee and should be recognized for his great service. Whenever you are in Memphis, go to the Courtyard Downtown and ask for Darrell and he will ,ake your stay wondrful.

Room Tip: GREAT ROOMS!!!!!!!!!!!!!!!!!!! Comfortable beds
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank April A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, November 6, 2013
Thank you for your comments. I will share them with our staff. Darrell is a new associate and its great to know how well he is doing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Level 5 Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 25, 2013 via mobile

Whilst in Memphis we visited this hotel on several occasions to have a few drinks and spend a couple of relaxing hours.The young lady ,Sloan,who was working the bar was very efficent and courteous and made our visits very enjoyable.The hotel is in an excellent position,was clean and felt welcoming.

  • Stayed October 2013
    • Location
    • Cleanliness
Helpful?
Thank mississippi1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, October 28, 2013
Thank you for you comments. I will share them with our staff, especially Sloan!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 20, 2013 via mobile

Easy walk to Beale street, mud island, lots of restaurants, a walgreens and basically sits on a trolley stop. Room was nice enough with a big sitting area. They have a bistro open in the morning and evening- no room service. We didn't like the feather pillows so they brought us different ones for the second night. Did not do a room cleaning so we called for some fresh towels- no biggie but a bit odd. Friendly and efficient staff and valet.

Stayed October 2013, traveled as a couple
Helpful?
Thank 24112QGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, October 21, 2013
Thank you for your stay and taking the time to share your comments. Hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
122 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 20, 2013

Hotel is located on trolley route and is an easy walk to Beale St. Valet staff was very friendly and helpful with directions and suggestions for places to visit. Front desk staff was pleasant but nothing special. We are Gold members and were not offered breakfast. There is only a self serve food counter - no table service. We had a King suite which was large and immaculate.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lamw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, October 21, 2013
Thank you for taking the time to share your comments. We appreciate your stay with us and glad you enjoyed your stay. The reason you were not offered free breakfast is Courtyard does not offer free breakfast. There are other Marriott brands that do offer free breakfast, however, Courtyard is not one of them.
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Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 16, 2013

Really enjoyed my stay here. The staff was wonderful, they were all so friendly. The hotel was very clean with comfortable, spacious rooms. The food from the Bistro was awesome, and the hotel is conveniently located.

Room Tip: Corner rooms are very comfortable.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonyTaylor660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, October 17, 2013
Thank you for your visit. Look forward to having you as our guest again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed October 15, 2013

I stayed 2 nights for business. Was perfect. Great location. The rooms were clean and roomy. The bed was comfortable. It was nice to have a balcony. The staff were all very friendly. The breakfast was also excellent (i was surprised), so i went to eat there both mornings. Overall, the price of the room was very reasonable and an excellent value. Visit the Bardog pub a couple blocks away, which is a salty dog pub with heavy pours and great pub food.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel4FunAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review, October 17, 2013
Thanks for staying with us. Courtyard is a perfect brand for the business traveler offering free internet access, free local phone calls and a convenient place for breakfast or an evening drink and snack. Glad you enjoyed your visit and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Memphis Downtown

Property: Courtyard Memphis Downtown
Address: 75 Jefferson Ave, Memphis, TN 38103-2127 (Formerly Courtyard Marriott Downtown)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Family Hotel in Memphis
#24 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Memphis Downtown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis

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