We enjoyed our recent stay at this Holiday Inn Hotel & Suites. The hotel was very clean and well kept with the exception of the "usual suspects" - that being the entrance and elevator floors. The beds were comfortable and the rooms were spacious and inviting. I especially enjoyed the museum-like display of the old Holiday Inn room and furnishings along with all of the nicely framed pictures of Kemmons Wilson (founder) and Holiday Inns of days gone by. We did have a couple of housekeeping/maintenance issues which were handled very quickly and professionally. First, the mini-fridge was making a loud humming sound. Maintenance responded almost instantly to address the issue and it was resolved without incident. Next, my wife sit in gum that was stuck to the chair cushion which was followed by the discovery of stained sheets. We could not identify the stain and notified housekeeping the next morning. The housekeeper sincerely apologized and ensured us that she would change the sheets for our next nights stay & pass it on to her supervisor. When it was time to check-out my expectations were exceeded when I discovered that I was only charged for one of the two nights that we stayed! Keep up the good work!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria