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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Ranked #30 of 138 Hotels in Memphis
Certificate of Excellence
usa
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Clean and quiet”
4 of 5 stars Reviewed March 15, 2013

This hotel is definitely one of the better Holiday Inns ! The rooms were clean and staff was friendly. The hotel location isn't bad either, it's near the mall and quite a few restaurants.

You have to pay for breakfast though , but I rather pay for something I like than free crap !!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank poogiewoogie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

263 reviews from our community

Traveler rating
    162
    63
    24
    7
    7
See reviews for
76
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88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kirksville MO
2 reviews
4 of 5 stars Reviewed March 1, 2013

Recently stayed three nights at this hotel. When I checked in Jay did a great job welcoming me. However, my co-worker checked in seperatly and didn't have as glowing of an experience. I would stay here again. Breakfast food was good, friendly staff and clean and safe location.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
419 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed February 28, 2013

We stayed here a couple of nights on our points. They upgraded us to the Club Level or Priority Level, whatever they call it. The hotel is new, clean, modern and well set up. Conference rooms are available there, also. The staff was helpful and polite. The only drawback was the breakfast buffet. $10 for a cold unflavorful breakfast. The table next to us ordered off of the menu (we did not due to time constraints), and there meal looked great. Stay away from the buffet.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Roadhore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wake Forest, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed February 25, 2013

I was in Memphis for 2 weeks on a business trip. This was a great place to stay. The rooms are a good size and always clean. Very good breakfast buffet and good food the nights we ate in the hotel restaurant. Melissa and Ray at the bar/restaurant took really good care of us the entire trip.
I'd recommend this hotel for either business or pleasure. Very convenient to the interstate and to lots of shopping and restaurants.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WakeForestFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

We actually live just one exit east of this location. We were in need of a place to stay because we had a sewer problem at home that took a week to fix. The staff went out of their way to be helpful, the rooms were extremely clean and they gave us vouchers for breakfast on most days.

Room Tip: This site has a large indoor pool.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KT-artist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed February 23, 2013

This is a good hotel and would normally have received four points, but I gave a bonus point for the attention given to the founding of Holiday Inn in Memphis in the 1950s (I didn't even know that the first hotel was in Memphis til we stayed at this hotel). They have a nice collection of old photos near the lobby and a glass-walled room showcasing furniture from the original Holiday Inn. That coupled with very clean rooms and good service, made for a nice overnight stay. We were in a corner suite, which is very generously sized. The hotel is adjacent to the Wolfchase Galleria Mall and there are numerous restaurants within walking distance or a few minutes drive. We've stayed in several hotels in this area and thought that this was the best of all the ones we've visited. Our only complaint is that the breakfast hot bufffet seemed overpriced to us. The base price seems reasonable but since coffee and orange juice are not included, we wound up with a $30 check for two for a breakfast that is not significantly better than what you would get free at a Holiday Inn Express or Hampton or similar hotel. We did have absolutely excellent service at breakfast from the very friendly staff. Despite the breakfast price complaint, we think this is the best hotel in the area and will definitely visit again.

Room Tip: Corner suites are very large.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ArkansasOrchid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wake Forest, North Carolina
1 review
5 of 5 stars Reviewed February 21, 2013

I've been at this hotel for 4 weeks on a business trip. The rooms are nice, big showers (always a plus), and a wonderful breakfast buffet. Melissa was our waitress on many nights in the restaurant and bar. She's fabulous. Very easy to talk to and always ready with food and drinks.

Room Tip: Stay in a room at the end of the hall away from the elevator area.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Property: Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Address: 2751 New Brunswick Rd, Memphis, TN 38133-2146
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Memphis
#19 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria

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