As a touring musician I stay in many hotels very frequently, but staying at this the Holiday Inn & Suites (Wolf Chase) has been one of the best experiences I have had. Beginning with my arrival here, Kim down at the front desk was very helpful in getting my room situated and she took the time to tell me about the great amenities the hotel had to offer. Her customer service was way more then exceptional as I have had to deal with many employees who weren't helpful at other hotels. However, this experience was by far one of the best I have had. Kim went above and beyond and was very accommodating. She definitely contributed quite a lot with my experience at this hotel.
The gym has all the equipment you need to feel like an actual gym. The machines are up to date and the room is clean!! The pool is nice and big and indoors which was perfect since there was a storm during my first night. The rooms are modern and clean and there are many shops near the hotel! I highly recommend staying at this hotel. If you need help with anything, I would go down and see Kim. She's most likely the woman at the front desk with a huge smile.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria