When driving solo from Dallas to Indianapolis with 3 children, Memphis is our halfway point...and since we're Priority Club members (but don't have oodles of points built up), I always stay at a Holiday Inn property. Previously, we'd stayed at the Candlewood Suites; however, this time, I opted for this particular property just because it kept us much closer to our route. I was NOT disappointed!
First, I called about 2 hours before our arrival to book a room. I never mess with the 1-800 number, instead opting to call the hotel directly. I find this to be much more efficient. Second, the receptionist I spoke to (I think her name was Kim?) was just amazing. She knew I was coming in at bedtime with 3 children, one of whom was sick *ACK!*, so she put us in a corner room at the end of the hallway on the Club Floor AND had a portable crib already waiting for us in the room when we got there. I mean, really. Does it GET any better than that?
Our room (a double queen suite) was exceptionally clean and neat and very roomy. Addiitonally, there was a kitchenette and a full table, so instead of dragging the kids down to the restaurant, I was able to order room service for everyone and eat at a proper table. BTW, the room service prices are VERY reasonable (not like most places who charge 10 bucks for scrambled eggs) and they are quick - it took 10 minutes for dinner to arrive and the same for breakfast the next morning. They were also super accomodating with special dietary needs (2 of my kids have celiac disease and they happily subbed in other items for toast, etc.).
Listen, it's not the Ritz Calrton and it's not in the middle of the action in Memphis. However, it is outside a very nice shopping area, the parking lot is well-lit and it's in what appears to be a nice area of town. If you are looking for a clean, quiet, nicely appointed hotel room with friendly staff, this is for you.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria