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“Excellent Location”

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DoubleTree by Hilton Hotel Memphis
Ranked #26 of 138 Hotels in Memphis
Reviewed January 23, 2013

This hotel is located within walking distance of great restaurants,retail shops,and other entertainment. The facility has well appointed accommodations. The service is good and
friendly. Nearby places to not be missed: Gus' Fried Chicken, Gibson's Donuts,Luchesi's for Italian,Ben & Jerry's Retail, and many more.

  • Stayed: January 2013, traveled on business
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Thank bienthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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902 - 908 of 1,086 reviews

Reviewed January 13, 2013

Hotel is just great, dinner not so much. However the breakfast crew and the food they prepared was awesome! Our dinner at was not disappointing, seemed they did not want any customers that night. All our salad were prepared a few days before serving it to us. Two of the people at our table had to return their uncooked chicken.

The breakfast was outstanding, prepared be people who care, drinks served at the table was very nice.

  • Stayed: January 2013, traveled on business
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Thank Ross S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTA24, Guest Relations Manager at DoubleTree by Hilton Hotel Memphis, responded to this reviewResponded January 16, 2013

Thank you for taking the time to bring to our attention your experience during your last stay at our hotel. We will use your positive and negative comments for training purposes in order for us to improve service. Thank you again and hope you give us another chance to serve you in the near future.

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Reviewed December 23, 2012

stayed there two nights while Visiting the Holy Shrine of Records in Memphis...Stax. The Hotel was awesome and very comfortable. My ladyfriend was greeting at the door by a Concierge who offered to help with her bags before she even checked in with reservations. We always stay at a Double tree and have only had one complaint of being gouged for parking in Charlotte NC. The Hotel in Memphis was great...will be back to stay here again.

  • Stayed: December 2012, traveled as a couple
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Thank Washburn1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

I travel a lot, usually at least 30 stays per year and that's just for business, no vacations. I normally stay at Hilton properties - Hampton, Embassy, Homewood & such - but this Doubletree was close to my meeting so I reserved it. They were extremely accommodating and moved me when I complained about the noise in the AC that kept me up most of the night. Even the dire need for an update I can forgive, but total disregard for safety, I cannot! Tonight while walking alone from the parking lot I was accosted by 2 young men who asked me for money. After quickly walking into the lobby I noticed that the "security guard" was lounging by the front desk and, in a very serious tone, mentioned it to him. He looked at me, yawned, never said a word and just went right on leaning on the front desk and talking to the clerk. Total disregard. Sorry. You will not find me at ANY Doubletree hotels. I don't care how close they are to my appointments. Be warned and be careful.

Room Tip: Make sure you're not overlooking the garbage pick up spot. They arrive every morning at 5:48 a...
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  • Stayed: November 2012, traveled on business
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2  Thank coloradograndee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTA24, Guest Relations Manager at DoubleTree by Hilton Hotel Memphis, responded to this reviewResponded January 16, 2013

Thank you for taking the time to bring security and safety issue to our attention. We will take the proper actions and make it right. Please do not make one incident keep you away every one deserve a second chance.

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Reviewed November 8, 2012

The hotel is located well out of the city, but is probably better situated for sightseeing than being downtown. Ther hotel is very old fashioned and looks as it has not been refurbished, since it was built. Everyting about this hotel is worn and old fashioned. Even the Executive Lounge is only available from Monday to Friday, is only open at certain times (closes at 8:00pm) and any alcoholic drinks must be paid for. The food in the lounge is average, but guests are encouraged to fill up take away containers, so the food doesn't last that long. The staff however, are the only saving grace for this hotel, but beware, you do have to carry your own baggage around.

Room Tip: If you want breakfast, check on the times they're open - it varies from 9:00 to 11:00, and not j...
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  • Stayed: October 2012, traveled on business
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Thank Fredex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTA24, Guest Relations Manager at DoubleTree by Hilton Hotel Memphis, responded to this reviewResponded January 16, 2013

Thank you for taking the time to share your experience with us. The hotel is going through renovations as we speak. Hopefully you will return and see the difference.

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Reviewed November 6, 2012

We stayed at the Doubletree for a long weekend November 2-4. We stayed on the HHonors floor (7th floor). Friday night we went to the executive lounge on the 8th floor and service was outstanding! We loved our bartender, Samantha! She gave us recommendations on where eat, have drinks, things to do...and she's an excellent bartender! She was a pleasure! Room was great, bed was comfy, all staff were very attentive. Couldn't have asked for better. We will definitely be back!

  • Stayed: November 2012, traveled as a couple
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Thank nancy183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Staff was very attentive - breakfast was great - buffet or off the menu - also has a lounge in the evening. Location is OK. Halls and rooms need some cosmetic touch-ups. Bed OK. Free parking and WiFi - good signal.

  • Stayed: November 2012, traveled as a couple
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Thank UTCFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Ave, Memphis, TN 38117-4331
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 138 Hotels in Memphis
Price Range: $121 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
Number of rooms: 266
Official Description (provided by the hotel):
The Doubletree by Hilton Memphis is in the heart of the East Memphis business district and Clark Tower complex, next to The Racquet Club. Easy access to I-40 and I-240, just minutes from Memphis International Airport, offering free airport transportation. Complimentary Wi-Fi is available throughout the hotel. Graceland, Beale Street, National Civil Rights Museum, University of Memphis, Oak Court Mall and the Memphis Zoo with its rare giant pandas are all within minutes of this suburban Memphis hotel. ... more   less 
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Also Known As:
Memphis Doubletree
Doubletree Memphis

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