After seeing this historic house featured on a recent episode of Ghost Hunters, and being West TN residents, we decided we wanted to tour it. We have toured many historic homes throughout the South and this one has some of the finest mouldings and details we have seen. However, the tour staff leaves much to be desired. We were greeted by a very friendly middle-aged black lady who checked us in and was put in the position of begining our tour because the official guide, Ruth, failed to ever show up. She gave us a rather scattered tour of the downstairs, all the while looking for the evasive Ruth. Finally she led us upstairs and left us on the second floor landing while she found Ruth in the bathroom who informed her, as an excuse for her absence, the details of her bathroom necesities. At that point Ruth took over. Ruth is an elderly, tiny and frail woman who appeared as if she was going to faint at any moment throughout the tour. She would frequently emit murmurs of exasperation as she leaned againt the walls for support, and admonished us several times for touching the surface of a chest or the mouldings of a door. She shrewishly said "Don't touch that!. SHE was supposed to tell you that. Didn't SHE tell you that?" ("she" referring to the black lady downstairs who initiated the tour). When she pointed out the roped off stairway leading to the attic she offered the advice that we weren't allowed to go up there and "didn't SHE tell you that when you were downstairs? SHE was supposed to." When the tour was finished and we thanked her and were saying our goodbyes, she became much friendlier since she was being rid of us and began complaining to us how she hadn't had any lunch and how thirsty she was. Adding that she would remain upstairs because that's what her boss told her to do and she always does what he tells her. It was all too comical for us to be annoyed and we had many a good laugh over her behavior, but some people may not feel the same way. Because of their unprofessionalism and the way we were treated I gave what could have been a 5 star attraction, 3 stars. We were a group of 3 middle-aged adults and 1 teenager, so no small children for Ruth to have to fret over.
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