for the price I was disappointed in the upkeep of the hotel. In my room, the hardwood floor was starting to buckle in one spot and about 4 pieces were raised and I kept kicking them. The toilet had a huge stain around one of the pipes, I assume it was rust. The wallpaper was starting to come apart where the pieces meet. The room wasn't as quiet as it could be, but thankfully I had a fan and turned it on so I didn't have to hear the people talking in the next room. I did like the lobby's waterfall and resident ducks. All the employees, except one, were nice and helpful. Upon checkout at 4am on 2/1, the desk clerk acted like I was bothering him when I asked for my bill. We also asked him a question about the computer in the business office not working and he says "I have no idea about that". He didn't even offer to help! All in all, if I am paying $175 a night, my expectations will be higher. I feel that the hotel should be kept up a bit more.
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- Also Known As:
- Embassy Suites Memphis Hotel Memphis
- Memphis Embassy Suites