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“Would definitely stay again!”

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Comfort Inn Downtown
Ranked #6 of 138 Hotels in Memphis
Certificate of Excellence
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Would definitely stay again!”
Reviewed July 5, 2013 via mobile

Service was wonderful. The lady who checked us in, I think she may have been a manger, was superb. Breakfast was good. Staff was friendly. Location was great. Close to Beale street and trolley. Great stay!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Letsgoonvac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review, July 9, 2013
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Michael Krupp
General Manager
Comfort Inn Downtown Memphis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
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KS
Level 5 Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 26, 2013

This is the second time we have stayed at this property. We returned, because of the great service and convenience of the location. Again, we were very satisfied. The hotel is clean. The rooms are a comfortable space with nice bedding and towels. Breakfast was excellent and fully stocked. We walked around the block to the trolley stop and caught a ride to Bealle St for $1/each.
We also had great views of the river and pyramid.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kdwait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level 5 Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 18, 2013 via mobile

We stayed here for two nights.

The location is very good, a 10 min walk to Beale street (though once we got to Beale street could not see what all of the fuss was about!). Parking is $8 a day but this hotel is central.

However being central has its down falls .. Each night just as we got to sleep there is the loudest horn ever!!!! That goes on for a couple of mins. I think its a train but is enough to wake u fully up!

On the first night all of the TVs were out (apparently this was across all of the downtown area).

Breakfast was Ok

The air con in the room is not the best as just kinda blows air around very loudly, would never have been able to sleep with it on

On night two just before I was about to go to sleep I found a little beetle in my bed.

You can hear everything that is going on in next doors bathroom and its very surprising how often people get ice throughout the night as that was right outside our room.

The pool area is ok and towels are provided. The views are nice from the pool as its on floor 9.

All in all, Memphis and this hotel really is not for me.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 10, 2013

We liked the location and the views of the river. The staff were friendly and helpful. We were able to leave our car there and walk to all the sights in downtown Memphis, including Beale St. The room was a good value, especially since it included breakfast and is in downtown. Suggest getting one of corner rooms overlooking the river; these are spacious with great views.

Stayed June 2013, traveled with family
Helpful?
2 Thank Travis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 8, 2013

The staff at this Comfort Inn is very helpful and pleasant - they are great ambassadors for Memphis. Our room was clean and comfortable -- all we needed, as we spent most of our time sightseeing. The hotel was fully booked and we were at risk of not getting the nonsmoking room we had requested, but the front desk rearranged reservations after learning one of us had allergies. Negatives: the public areas could use a refresh (they aren't dirty but show their age), as could the parking garage and elevators. Checkout was a slow process due to the computer system being updated at checkout time -- they can't wait until a nonpeak time to do that? Breakfast poor-to-middling quality but could be good with little effort and expense.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lunachick88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review, June 10, 2013
Thank you for staying with us in downtown Memphis. We appreciate your feedback and we have great news. Our lobby is in the midst of being remodeled. We are sorry that the furnishings did not arrive until after your departure. We hope all will be in place by this weekend. Our new updated photos will be on our facebook page and our website, comfortinn.com/hotel/tn235.
We hope you will visit again and enjoy our new lobby decor and atmosphere.
Thank you again for your comments,

Michael Krupp CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 17, 2013

This is by no means a luxury property, but we found it to be a great value. Our room was absolutely huge and had a lovely view of the river. The bed was very comfortable and the pillows were great. There was a coffee maker, microwave in the room.It is right off Main St, making the trolley convenient and Beale St is a pleasant walk of about 15 minutes.
There is a full breakfast of both hot & cold dishes served downstairs that is included in the room cost and it opens early.
The staff, especially the front desk, were friendly and efficient.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kaiolohiakids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walkertown, North Carolina
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 13, 2013

We had 10 pople traveling with a total of 4 rooms. Everyone had reserved at different times but they still were able to put all of our rooms together on smoking river view. One couple had paid more because of the late reservation but were honored our price when checking in with the rest of the group. Breakfast was standard. Rooms were nice and housekeepers were great. Corner rooms seemed bigger.

Room Tip: Corner rooms seemed larger as they were on an angle.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 100 N Front St, Memphis, TN 38103-2117
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Memphis
#16 Romantic Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
High rise w/outdoor rooftop pool, covered parking, fitness centre - Downtown overlooking Mississippi River ... more   less 
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Also Known As:
Comfort Inn Downtown Hotel Memphis
Comfort Inn Memphis
Memphis Comfort Inn

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