We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel Review”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Memphis East/Bill Morris Parkway
Ranked #33 of 138 Hotels in Memphis
Certificate of Excellence
Chicago, Illinois
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel Review”
Reviewed March 18, 2014

I stay at this hotel weekly for my client. It is certainly a "no frills" location. The hotel is in the middle of a renovation of all of it's guestrooms. The new rooms have more modern finishes for the furniture as well as updated carpet, paint and electronics. The entrance has been redone with a new bistro and sitting area. All-in-all the updates make the hotel a lot nicer to be and stay at. The service is generally very good, and the people are very nice. The bathrooms are just OK, but the are generally clean and well kept. The workout facility is small, but adequate for the size of the hotel. Although the area is not the greatest, I've always felt safe and there is generally a good police presence in the area. Would recommend the hotel for a pleasant stay.

Room Tip: 3rd floor is good because the BNSF railroad has their people stay there, so it is a quite required f...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tyler C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

166 reviews from our community

Traveler rating
    82
    47
    20
    8
    9
See reviews for
37
21
5
84
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Tampa, Florida
Level 6 Contributor
320 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed September 15, 2013 via mobile

Visiting Germantown for two days. Hotel was in a great location. The staff was very friendly and helpful. The bistro for dinner was very tasty. Our rooms were big and the beds were comfortable. The one annoying thing in the room was the bathroom fan. Very loud and annoying. Reccomed this hotel to all visiting Germantown TN.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susann w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 1, 2013 via mobile

We stayed in room 102 with our 2yr old. First we asked for 2 queen beds, but later realized they were doubles. Beds were like sleeping on the floor!! Huge cobwebs in all corners of the room. Worst part was All night we heard the people next door slamming,coming in&out&in&out ALL NIGHT LONG!!!i called the front desk at midnight finally& was told that was the hospitality crews room& she would tell them to keep it down. Really???? Upon further inspection the room next to us (an ajoining room by the way) had no door handle,so if u pushed on it it would ipen,then BANG back shut!! Why is the hospitality crew hanging out in one of the hotels guest rooms???? We got No sleep!! Bang bang bang BANG BANG BANG ALL NIGHT!! Then this mooring my husband was almost run over by one of the marrriott vans. So NO DONT STAY THERE,STAY FAR FAR AWAY.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tiffanyhudd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vonsha W, Director of Sales at Courtyard Memphis East/Bill Morris Parkway, responded to this review, September 4, 2013
Thank you for your comments. Please accept our apologies for any inconveniences during your stay. We are addressing the mentioned items and value your feedback. We hope that you will return to the Courtyard by Marriott Memphis East/Lenox on your next visit to Memphis.

Warmest Hospitality Wishes,

Vonsha Wms, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orland Park, Illinois, United States
2 reviews
Reviewed August 23, 2013

my visit to this hotel was extremely pleasant the staff members were very helpful my cheak in was quick the room i was staying in was a decent size the bed was comfy bathroom was clean loved the pool as im a sunshine girl....food at the restaurant called bistro was decent.
definitely will come back.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahRaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vonsha W, Director of Sales at Courtyard Memphis East/Bill Morris Parkway, responded to this review, September 4, 2013
Thank you for the nice review. We are very happy to know you enjoyed your stay and everything was pleasing. We look forward to you visiting again.

Warm regards,

Vonsha` Williams, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama, United States
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2013

I stayed at this Marriott this week and it has become a pig sty!! The floors are filthy and the elevator looked like a dumpster. In the room I was greeted to a half roll of toilet paper.
Upon arrival not one person at the check in desk. Note on check in counter saying he would return in 10 minutes.
This place can no longer be a Marriott. Avoid at all costs.
Also no more fruit, coffee or even peppermint candies.
What happened???

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Level 6 Contributor
132 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 8, 2013

I would have loved to have given this property an excellent rating however the room was not that great. The first room we went to reeked of smoke so we asked for another one and it was okay. I felt like I was in a really rough part of town once I got to the room. That was the feeling I had in the room. Its the only way to describe it. The room was average but was not cleaned the way it should have been. I did not even sleep in the bed with my husband, I slept on the couch after I covered it in a zillion sheets.

This hotel needs to really recognize its team because wow what a welcome we receive when we walked in. A nice gentleman greeted us with a huge hello and was very funny. He was boisterous and welcoming. There was a NFL party happening for the guests in the bar area and we were given NFL luggage tags. The place was crowded and it made it feel like the "it' place. We were invited down to watch football and have appetizers. It was quite a welcome.

I doubt I will be back in Memphis very soon however I will not be staying here just simply based on the rooms. Too bad considering the great service we received.

Room Tip: Ask for non smoking
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chellebysea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SW MO
Level 6 Contributor
262 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed October 30, 2012

We arrived about midnight after a long drive. The staff was helpful and extremely friendly. We got checked in quickly. The bed was clean and comfortable and I did not pay close attention to the rest of the room until the next morning. The overall room was clean but the bathroom was disgusting. I would not even consider a shower.

We got a good price on Priceline via bidding. If I had paid full price for the room with that bathroom, I would have been more upset.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank legallyred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Memphis hotels
2.7 mi away
Courtyard Memphis East/Park Avenue
3.1 mi away
Marriott Memphis East
Marriott Memphis East
#34 of 138 in Memphis
189 reviews
3.1 mi away
Four Points By Sheraton Memphis-Southwind
Show Prices
Show Prices
Show Prices
2.7 mi away
Homewood Suites Memphis - Hacks Cross
3.3 mi away
Staybridge Suites Memphis - Poplar Ave East
2.8 mi away
Hampton Inn Memphis - Southwind
Show Prices
Show Prices
Show Prices

Been to Courtyard Memphis East/Bill Morris Parkway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Memphis East/Bill Morris Parkway

Property: Courtyard Memphis East/Bill Morris Parkway
Address: 3076 Kirby Pkwy, Memphis, TN 38115-7718
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Memphis
#15 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Memphis East/Bill Morris Parkway 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Cancelon, Marriott, Travelocity, TripOnline SA, Hotwire and HotelQuickly so you can book your Courtyard Memphis East/Bill Morris Parkway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Memphis Marriott
Memphis Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing