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“Another Excellent Staybridge”

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Staybridge Suites Memphis - Poplar Ave East
Ranked #7 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed January 2, 2014 via mobile

I'm not sure if every Staybridge is as nice as the two I've stayed at, but this hotel was excellent. Rooms were very clean and well appointed. Hallways and public areas were also clean. The breakfast spread was excellent, by far the best free breakfast you can get at a hotel. The only complaint I could possibly conjure is the smell of construction that was present in all public areas, but this is basically unavoidable during renovation. Overall, this hotel was fantastic and I went out of my way to stay at a Staybridge, and would in the future.

Stayed: December 2013, traveled solo
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded January 9, 2014

Thank you for all the nice comments. We are happy that you enjoyed your stay with us and like our Staybridge brand. Please call on us any time we can be of assistance. Best regards, Bob Cox, General Manager

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542 - 548 of 811 reviews

Reviewed December 30, 2013

We were booked at the Hilton, who informed us upon arrival (at 2:00 am after driving all night from central Texas) that they did not have our confirmed room available. They sent us across the street to the Staybridge. The room (suite) was quite good, although we were only there for a total of 9 hours, since we needed to hit the road to continue our trip home.

Stayed: December 2013, traveled with family
1  Thank Rshavzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded January 9, 2014

Thank you for staying with us, even for such a short time. We're happy that you enjoyed your time with us and hope you will continue to come back to see us often. Best regards, Bob Cox, General Manager

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Reviewed December 28, 2013

We had never stayed in Memphis before but it was the best experience we have every had in any IHG hotel. The hotel was very clean, we felt in a safe part of Memphis. The staff was so pleasant and really went out of their way to see to all our needs. The hot breakfast was more than we have ever experienced at any other IHG hotel. We will stay there again on the way home.
We were going to meet friends from Minnesota in Nashville and when we did we told them about the nice hotel we stayed at in Memphis. We are from NW Arkansas. Jewell

Room Tip: We did not use the spa cause we did not have the time but will surely use it the next time there. T...
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  • Stayed: December 2013, traveled as a couple
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2  Thank Jewell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded December 31, 2013

Just for the record - I love Eureka Springs! It's one of our favorite places to visit. Thank you for staying with us during your pass through Memphis. I hope you will be able to come back and spend time with us when you have longer to stay. I'm thrilled that you enjoyed your time with us, and thank you for telling your friends about our Staybridge. I hope to see you again soon. Best regards, Bob Cox, General Manager

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Reviewed December 1, 2013

We've previously stayed here & chose to stay here a couple of nights while we were traveling through. The staff is very friendly, especially Lois, & competent, the hotel is clean, our room spacious, the breakfast had lots of choices, & the location is perfect for us. They made sure we got our packages that were delivered during our visit.

We were awakened very early the first morning by a barking dog, which was still noisy until we left for the day a few hours later. I reported the problem and the hotel staff found that a guest had not bothered to let them know they had brought a pet, yet left the barking pet in the room all morning. We were given a few $$ off our bill, but thank goodness, no early morning barking the next day.

We plan on staying here again.

  • Stayed: November 2013, traveled on business
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2  Thank muchfuntravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded December 2, 2013

Thank you for staying with us and for taking the time to write such a nice review. I do apologize for the barking dog, but, unfortunately, as hard as we try, some guests still slip one past us. I hope we were able to take care of the situation to your satisfaction. Please keep us in mind and plan to join us again on the next trip to our city. Best regards, Bob Cox, General Manager

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Reviewed November 20, 2013 via mobile

We came to Memphis to see a concert and drove all the way from Florida. When we got there the front desk clerk whose name was Hayes made us feel so welcome. He gave us awesome suggestions on where to eat and even shared some of his personal experiences which made us feel just like family. The room was very spacious. We had the suite with 2 beds instead of the king and there was plenty of room. The kitchenette had plenty of space and it was clean. The breakfast was very nice. The staff was very friendly and very accommodating especially Hayes. He really made our stay enjoyable we will definitely come back if we are ever back in Memphis. If you are visiting Memphis for more than just a day ot two and don't want to be in the hustle and bustle of downtown Beale Street, definitely check out this hotel.

Stayed: November 2013, traveled with friends
1  Thank Doreatha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded November 26, 2013

Thank you for staying with us on your recent visit to Memphis. I hope you enjoyed the concert while you were in town, and I also hope you were able to get out to see some of the other sites in our city. We all really appreciate your review of your visit and hope you will come back to see us often. I will pass your comments along to the team, especially Hayes. We are proud to have him as a part of our team. Best regards, Bob Cox, General Manager

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Reviewed November 8, 2013

I stayed in this hotel for the 2nd time this year.. I love this hotel and the staff was very accomodating. Nice variety with the warm breakfast and clean rooms..The area has a lot to choose from as far as eateries and some shopping.. Close to the expressway and a movie theatre..

  • Stayed: November 2013, traveled with family
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Thank TrishW_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded November 14, 2013

Thank you for being a return guest, and thank you for the nice review. It is our pleasure to have you stay with us and we hope you will continue to choose the Staybridge Suites. Best regards, Bob Cox, General Manager

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Reviewed October 27, 2013

This is our second stay at this property. They're scheduled for an update and it's time. The staff is very good and the location is terrific. The breakfast is filling but nothing special, but the early evening get together is a great idea.

Stayed: October 2013, traveled with family
Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this reviewResponded October 28, 2013

We're glad you returned for another visit with us and appreciate the review. Yes, we're looking forward to getting a fresh look for our guests and hope that you'll enjoy the changes on your next trip to Memphis. Thank you again for the review. Best regards, Bob Cox, General Manager.

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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd, Memphis, TN 38120-9428 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Memphis
#1 Business Hotel in Memphis
#6 Romantic Hotel in Memphis
#8 Best Value Hotel in Memphis
Price Range: $116 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites

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