This was a clean large room with a kingsize bed and table and chairs , had a microwave and a fridge . The tv was broken when we arrived and as soon as we told office staff it was removed and a new one installed right away . We found parking just fine and would stay here again if we were in the area !
front desk was helpful, room was cleaned properly. apparent remodel made room look and feel comfortable.
parking was poor, VERY small area.
would stay again.
I stayed here 2 days and I have to admit for Memphis and TN I was very impressed for the price of room. It is very clean. It is safe they do have police patrol area at night. the carpet is nice , the Wi-Fi worked good. The water was hot. They have so many TV channels it is unreal. They had one of my favs VH1 Classic. they have a good small breakfast , juice coffee and hot food in am. The hotel is very clean and secure. the TV's are old style but mine worked well.
I will start off by saying that this property is in a very good location as far as convenience off of the interstate, the rooms are very large and comfortable. However the parking is terrible, the parking lot is very small and narrow which makes it very difficult to maneuver. Not enough parking for the number of guests. The management, ownership and staff we're not friendly at all. After staying multiple nights you would think that your business would be appreciated. There are several hotels at this exit However the owner seems to think he is the only hotel. Breakfast is horrible and no one maintains it during peak times. The rooms had no radio alarm clocks and the volume on the TV is set and programmed not to go over a certain volume of sound. This hotel is in Indian owned & operated & could be reason for language barrier & their attitude. If you own a franchise hotel then they should follow all guidelines including outstanding customer service and this Hotel lacks that.