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“Very Enjoyable Stay”

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Crowne Plaza Memphis Downtown
Ranked #23 of 138 Hotels in Memphis
Reviewed September 23, 2013

My Wife and I stayed at this Hotel for three nights from August 19th through to August 22nd 2013. Having just arrived after a 20 hour plus journey we were relieved to find the Hotel nice and clean; the Staff were excellent and nothing was too much trouble. We also ate in the restaurant for breakfast and evening meals and the standard was very good. I would definitely stay at this Hotel again if I go to Memphis.

  • Stayed: August 2013, traveled as a couple
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1  Thank IanJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 27, 2013

Thank you for the great review. We are so glad that you both enjoyed your visit at the Crowne Plaza Memphis Downtown. Thank you for sharing your feedback regarding our great team members. We will share all your feedback and look forward to seeing you again.

Regards,

Helen Nelson, Director of Sales

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750 - 756 of 1,260 reviews

Reviewed September 22, 2013

my husband myself and sister stayed for 2 nights 4th and 5th September, We had a family room with 2 large double beds which was very clean and tastefully decorated. it was a lovely hotel all the staff we came up against were really friendly and helpful. We had breakfast it was ok but our server seems a bit hurried and preoccupied. Just got to mention the young car valet lad on front desk (outside) who helped me with my tablet as i was in danger of loosing my photos and he patiently sorted it all out for me and showed me how to use it properly, i only wish we could have stayed longer. i would definitely go back again.

  • Stayed: September 2013, traveled with family
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Thank sharonkoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 27, 2013

Thank you for the 5-Star review and for sharing your great feedback. We apologize if our server was not as attentive as usual and will share your comment with the Restaurant Manager. We’re so glad you did not lose your vacation photos, thanks to our valet attendant. With so much to see and do in Memphis we certainly hope that you will return soon for another visit and we look forward to welcoming you back.

Regards,

Helen Nelson, Director of Sales

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Reviewed September 20, 2013

Hotel was clean and comfortable. Reception big and airy with lovely cold drinks. Well located for downtown and the trams. Bar staff excellent especially Gwendolyn Jones, who made our stay very special. Lovely welcome evening laid on by the General Manager on Wednesday's with food and drinks. Swimming pool adequate for a city centre. Only down side was the cost of the hotel car parking, which was very expensive. Food in hotel was very good

Room Tip: High floor
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  • Stayed: August 2013, traveled as a couple
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Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 27, 2013

Thank you for sharing your great feedback regarding your recent stay. We love that you took the time to recognize Ms. Jones! We have shared all your great comments and hope that you will return to Memphis soon.

Regards,

Helen Nelson, Director of Sales

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Reviewed September 19, 2013

My wife and I stayed here 16, 17 and 18th September 2013 and found this to a great hotel. Friendly staff all round and could not have any more friendly or helpful. The breakfast was very good both the buffet and ordered meals. Wait staff was very good especially Sharon, who was lots of fun. Accommodation was perfect. Hotel was situated very near downtown and had a free shuttle there and back. The trolley station was very near and we only had to walk a short distance through the a sheridan hotel across the road. Barry and Marilyn

Stayed: September 2013, traveled as a couple
Thank barilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 20, 2013

Hello Barry and Marilyn,
Thank You for the 5-Star review! We appreciate your great feedback, especially regarding our team member Sharon. We are so glad that you all enjoyed your visit with us and hope that you will come and stay with us again.

Kind Regards,

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Reviewed September 18, 2013

my husband and i had a night out so we stayed at crown plaza the room was clean front desk was very nice .we went out that night to beal street the next morning we got up and before check out we had breakfast . our server was sharon and she gave us great service she went above and beyond great service thanks to crown plaza.

  • Stayed: September 2013, traveled as a couple
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Thank raderjudith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 20, 2013

Thank you for the 5-Star review. We are so glad that you had a great experience at our hotel and appreciate you sharing your feedback. We hope to welcome you back soon.

Best Regards,

Helen Nelson, Director of Sales

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Reviewed September 15, 2013 via mobile

The room and bedding was comfortable and clean. I was on 10th floor. Elevator was fast. If you are light sleeper dont get a freeway side room -car noise loud all night. It is too far and unsafe to walk at night. No nearby restaurants. But free shuttle was fast and frequent to 11pm. Easy to get to & from Beale st. Parking seemed high @ $17. It seems secure. People pleassnt. A lot of foreign tour groups. Few business men. I would have preferred near Beale but this is less expensive and easy to use. It seems to work well.

  • Stayed: September 2013
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Thank JoePitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 20, 2013

Thank you for the review of your recent stay. We are glad you had a good business trip and enjoyed the convenience of our downtown shuttle service. We hope that you will choose to stay with us again the next time you visit Memphis.

Kind Regards,

Helen Nelson, Director of Sales

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Reviewed September 15, 2013

For the brand you'd expect a bit more for your dollar ... the property is old and not clean. I'd best describe it as a tall Super 8 with a hotel bar. The parking situation out front is crazy and tight. Hotel is loud (talking design of the rooms, hallways).

Room Tip: stay in another hotel
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  • Stayed: March 2013, traveled on business
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Thank devinmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this reviewResponded September 17, 2013

Thank you for your review. We are so disheartened that you did not enjoy your experience with us and that your stay was not up to expectations. We encourage you to please contact us directly so that we can find out more details regarding your experience. We hope that you will give us another opportunity.
Kind Regards,

Helen Nelson, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Memphis Downtown

Address: 300 N 2nd St, Memphis, TN 38105-2614 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 138 Hotels in Memphis
Price Range: $140 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza

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