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“Worst experiance ever!!!!! Violated.”

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La Quinta Inn & Suites Memphis Primacy Parkway
Ranked #53 of 138 Hotels in Memphis
paulding ohio
Level 5 Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Worst experiance ever!!!!! Violated.”
Reviewed October 11, 2013

Really nice property check in was real easy and super friendly. We had a problem with the tv and talked to the front desk next morning and asked to have the tv looked at and replaced, We told told the front desk did not want to move rooms. I travel with a lot of jewelry for sales. Well when I came back that night after working all day my room key did not work. Went to the front desk and she rebooted my key when I got to my room everything I own was gone. I called the front desk and she said they moved us!!!! I am really mad they moved everything except the Jewelry and cash hidden under my mattress!! I felt violated nothing was missing it was just asked not to be moved tried to complain to the manager Tracy Cummings and no response, Would not reccommend based on this experiance.

Room Tip: request room with working tv
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank eric h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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579 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Great Falls, Virginia
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 11, 2013

My wife and I stayed two nights in Room 305. The room was large, comfortable, and clean with a good sized bathroom. The hotel has free internet in the room and a good breakfast with make-yourself waffles. Coffee and tea are available 24/7. The room was exceptionally quiet except we did occasionally hear other people's doors slam, but not after about 10 p.m. The location is near the expressway and 17 minutes from the airport. With our rental car, we could get anywhere in the city in less than 30 minutes. There were several good restaurants within 10 minutes drive. For the price, it is hard to find a better place.

Room Tip: Go for the fifth or sixth floors and away from the elevator (higher numbers). It doesn't matter...
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  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
2 Thank RAV457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockford, mi
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 29, 2013

Only thing that was bothersome is when people went in and out of their rooms, the doors would slam loudly. Sometimes it was startling in the middle of the night. Beds were comfortable and I was afraid of hearing people in the other rooms based on other reviews, but I did not hear anything (besides the doors of course.)

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank peg p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2013

The staff here is great, kudos to Latrice who always greets everyone with a warm smile. The rooms are clean just not super clean. With a GPS you can get anywhere from here. Expressways and the interstate is close.This La Quinta is located on the east side of Memphis away from all the touristy places but not too far.

Room Tip: I booked this room through Hotwire and 4th floor is nice and quite at night.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PrinceJr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Tennessee
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 26, 2013

this hotel is in a great area of Memphis. lots of places to shop and great places to eat. The hotel has been remodeled and is nice, they need to do a better job of cleaning. the rooms are clean just not super clean. the pet area is bad. The stairwell area is not cleaned regularly as well as the fitness room. I will stay again since it is a great location but it would be nice if the staff took more pride in the cleanliness of the hotel. Also the breakfast bar had no bananas.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Memphis Primacy Parkway

Property: La Quinta Inn & Suites Memphis Primacy Parkway
Address: 1236 Primacy Pkwy, Memphis, TN 38119-0201
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Memphis Primacy Parkway 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
La Quinta Primacy Parkway Hotel Memphis
La Quinta Hotel Memphis
La Quinta Memphis
Memphis La Quinta

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