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“A mixed bag”

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The Waterfront Hotel
Ranked #2 of 14 Portpatrick B&B and Inns
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A mixed bag”
Reviewed September 29, 2006

Our welcome felt all-too-much like Faulty Towers! A grim central European barked at us: 'Before I give you the key, I will tell you the rules.'! He later turned out to be helpful and polite, but his manner was unfortunate and spoiled our first impression.

The rooms are small, though well-furnished. The bathrooms are literally built into fitted wardrobes. Anyone with a BMI of more than 24 would find difficulty in getting inside and closing the doors! They were well-fitted-out, though, and couldn't have been cleaner.

The low point was the restaurant. Both at breakfast and dinner there was canned music / radio played much too loudly. (I particularly resented Radio 2 at breakfast!). Breakfast was served in a bizarre order I've met before in Scotland, so perhaps it's a local custom: first the toast is brought to the table; then the coffee; finally the hot food, so that by the time you've eaten your eggs and bacon, toast and coffee are stone cold!

The location is lovely, overlooking the harbour. But this hotel has a lot of work to do to justify its price and communicate a sense of welcoming hospitality.


  • Liked — Position on the sea front
  • Disliked — tiny bathroom
  • Tips/Secrets — make it clear at breakfast in what order you want your food & drink served
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank musica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • Any
English first
North Wales, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 22, 2006

A very pleasant place to stay. Bedroom was small but very comfortable and the view was good. I thought the price was rather high for both accomodation and food, but we did enjoy our short stay. The staff were friendly, nothing was too much trouble

We had a bad experience at the Fernhill across the harbour, so were very pleased with the Waterfront

We would recommend it

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DM3R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanarkshire, scotland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 19, 2006

We have just returned from a second long weekend at the Waterfront Hotel and, as before, really enjoyed our stay. Lovely setting (overlooking Portpatrick Harbour), friendly service and great food (particularly seafood). Our room was compact but nicely furnished and well maintained. We wouldn't hesitate to stay at the same hotel again if (when) we return to Portpatrick in the future.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank a_stevenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks, England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 10, 2005

We never actually made it to the The Waterfront! We booked in January 2005 for an Easter break; they did not have the tariff available so far ahead and had to call us back with a rate later that day. We accepted the quote but did not receive confirmation from them, so we contacted them again. The rate quoted this time around was considerably higher than when we made the booking! We asked to cancel due to the difference now being quoted, at first they said they would do so and return our deposit. Later they called back and said they would not return our money!

Gill Charlton of the Daily Telegraph tried to intervene on our behalf and printed the facts in the paper on Saturday 7th May 2005.

To this day we have still not heard anything from the hotel. American Express were magnificent and did refund our deposit and we have given the money to charity, perhaps that will shame the hotel in to changing its ways!

Helpful?
11 Thank englandabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 19, 2004

After a disasterous experience at the overated Barons Craig hotel, this restored our faith in Scottish hospitality.

The management, accomodation and food are all excellent.

Whoever managed the building work has thought very carefully and not scrimped on the quality.

The only downside - the en-suite was a bit small. However the room was very comfortable, location fantastic and food excellent.

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Waterfront Hotel

Property: The Waterfront Hotel
Address: 7 North Crescent, Portpatrick DG9 8SX, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Portpatrick
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 14 B&Bs / Inns in Portpatrick
Number of rooms: 14
Official Description (provided by the hotel):
The Waterfront Hotel is situated directly on the harbour in the scenic village of Portpatrick and has 14 high quality en-suite bedrooms, many with sea view which provides the perfect venue to experience first class food and hospitality in this stunning corner of Dumfries and Galloway, south west Scotland. The hotel can comfortably provide accommodation for up to 30 persons and has a selection of rooms including two family rooms as well as two annex facilities which can be booked to provide private accommodation including lounge and garden areas, these annex amenities also have private access to the main street and are excellent for small groups or families. Our menus, which are changed regularly, are complemented by a carefully chosen selection of house and specialty wines. Our elegant restaurant serves an exciting and innovative selection of dishes to suit all tastes - vegetarian dishes are also catered for. Bar meals are also available and our popular Terrace area is the perfect way to ‘people watch’ and take in the stunning views of the harbour and across the Irish Sea whilst enjoying a drink or some delicious seafood. We also offer very attractive seasonal breaks including midweek packages and weekend breaks and for that romantic occasion or getaway, we provide all the little extras that will make your time with us memorable. Just let us know when you make your reservation and we will take care of the rest. The area has many activities to offer - fishing, walking, golf, tennis, riding to name but a few - you may well extend your time in Portpatrick to fit them all in or you may just wish to check in, unwind and enjoy everything that the hotel has to offer. The hotel can also provide hospitality facilities for small corporate functions and parties and is the perfect size host small scale conferences, meetings, seminars, corporate hospitality and training events as well as board meetings. The hotel can be booked exclusively and local area provides many activities to create team-building events and leadership programmes. ... more   less 
Also Known As:
The Waterfront Hotel Portpatrick, Scotland

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