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Clonyard House Hotel
Ranked #3 of 3 Hotels in Dalbeattie
Reviewed July 14, 2014

We didn't stay at the hotel but went to the restaurant a couple of times.
The food is very good and keenly priced. The staff were friendly.
We will be back for more food.
I don't know if I would stay there as the staircase up to the rooms looked a bit tired.and had seen better days.

  • Stayed: July 2014, traveled with friends
    • Service
1  Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 - 77 of 125 reviews

Reviewed July 1, 2014

I booked two rooms for us and two friends. Our friends had a standard room and we had a family room. The size was very nice, but: The sofa was so bad we could not sit on it. The bed wasn't that bad. I could not believe the so called bar cabinet, there was a very old fridge that did not work and was very dirty including the cabinet inside. Let's go on to the bathroom. The floor grout was coming up and missing. The bath vent fan would run, but was so dirty it would not suck air out.
The Bar food was quite good and the morning breakfast also was good including the service. At the Clonyard all of the staff were very friendly. The location is very convenient and very quiet.
As far as staying again, probably not at this time. Make overs and renovations are costly but the hotel really needs work on its rooms.

Room Tip: Ask to see the room first, and a corner room would be quieter.
  • Stayed: June 2014, traveled with friends
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1  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

Surprise short break organized by wife. Wonderful location, great room. warm, rustic atmosphere in restaurant and bar. Food - great value for money, great range and very tasty. Not haute cuisine bit hit the spot. Bar - wonderful atmosphere - friendly and fun. Holland beat Spain 5 -1. Bed room -wonderful. Location - great hub for wonderful array of Solway Firth things to do and see. Delighted. We will be back!!

  • Stayed: June 2014, traveled as a couple
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Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Hotel is in a braw setting but the hotel itself is a wee bit tired and needs some upgrading. The rooms themselves were spacious and the staff were very friendly. At breakfast the food was as someone else puts it, decent but the service by one member of staff was much better than the morning of another staff member. The standard of dinner was very good so that we ate there rather than trying other places in the vicinity. Although I have given it only 3 stars, the price per night was very competitive. FOR ALL MY COMMENTS I WOULD STAY HERE AGAIN.

Room Tip: The rooms in the original house are much larger than the "new build".
  • Stayed: May 2014, traveled with friends
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Thank KennedyTroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2014

My Mum and I stayed for 2 nights for her birthday and thoroughly enjoyed our stay. This is a lovely country house hotel, set in beautiful grounds. The trees are wonderful and the rhododendrons were absolutely stunning in full bloom. The hotel is a little tired in places and a little upgrade wouldn't go amiss but not too much as it would take the rustic charm away!
It was interesting to see African memorabilia around the hotel.
The staff were helpful and friendly and the lounge was comfortable and laid back, including the well behaved dogs who are welcome.
The dining room is charming with lovely features and the food was delicious.
I like the fact that most of the rooms are downstairs each with a door at the back with a table and chairs. We sat out in the afternoon sun looking out onto a secluded area of trees and shrubs.
I would consider returning to this peaceful, rustic house.

  • Stayed: May 2014, traveled with family
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Thank sharry_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

Firstly this is 100% genuine and my sole experience.
I stayed here on business,and found the place to be only average but not bad ...it is unfortunately a little tired and needs updating but was generally clean the breakfast was decent.
It seems to be a sort of contractors place and not really an upmarket place to stay Im afraid.
The outside has some nice places to sit but needs to be completely refurbished and updated and it could have lovely garden sitting areas.
There probably would be better but also worse.I rate it a 2 star nothing more Im afraid.

Room Tip: Some rooms are better than others ...good luck
  • Stayed: May 2014, traveled solo
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2  Thank MrT98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

We picked a hotel rather than a B&B for that extra bit of luxury during our Easter weekend getaway. The Clonyard House Hotel has so much potential to provide exactly that extra bit but fails to deliver it on all levels.

Positives: The location is superb. Having a friendly cat in the hotel was a lovely surprise. Dinner was delicious. And the super soft carpet in the staircase is something I'll remember.

Negatives: The description didn't mention that the room has no shower (room #3). The bath tub was dirty. There were spider webs and dead insects in the room. The breakfast staff was unable to cope with the number of guests. There was only one waiter/waitress each morning, carrying plates and drinks in a way you could tell they've never been trained. They took too long to take orders, brought the wrong food and didn't notice that essentials like cutlery and butter were missing.

I recommend staying somewhere else and going to the Clonyard House Hotel for dinner only but then again you might want to have a view which several other restaurants in the area provide but you won't get in the Clonyard House Hotel since it's tucked away in a quiet foresty area.

Room Tip: Room #3 has no shower, carpet in the bathroom, a few stairs from the bathroom down to the bedroom, i...
  • Stayed: April 2014, traveled as a couple
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2  Thank Jenny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chloe L, Front Office Manager at Clonyard House Hotel, responded to this reviewResponded October 29, 2016

Hi Jenny,

Sorry to hear that your stay at The Clonyard House Hotel was not what you had hoped for.

I hope we can change your opinion! The Clonyard is back and under new management and we can be sure to provide you with a new and improved fresh, local menu.

You're right, there is room for improvement in our rooms and in general, and since the take over we have been working hard with all staff, including the cleaning staff and wait staff to make sure they have the skills they need to bring out your breakfasts, drinks and ensure the rooms are spick and span. We're up-dating where we can, you'll now find nice cosy and comfy couches in our lounge with wood fires. Although we can't do much about the loartion, I'm sure you can appreciate the surrounds, with many locals returning, including our deer, badgers and you'll be sure to see the red squirrels playing and dancing in the grounds, it can be really quite enchanting.

Anyway, I hope you would come back and try out our new menu and give us a chance to rectify the wrongs you experienced.

Warm regards,
Chloe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clonyard House Hotel

Address: Colvend Rockcliffe, Dalbeattie DG5 4QW, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dalbeattie
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Dalbeattie
Price Range: $100 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clonyard House Hotel 3.5*
Number of rooms: 15
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Also Known As:
Clonyard House Hotel Dalbeattie, Scotland

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