Arrived home from our visit to this wonderful hotel for a five night holiday with Highland Heritage.
Contrary to a recent report I had read, we found the whole holiday a real treat, from the moment we were met by John our driver at Gretna the whole treat started ( also Stuart for two days ).
The welcome from Alex and his very polite and helpful staff was a pleasure.
Cleanliness a priority which we were very pleased with.
The food was truly excellent as was the service. We found Alex to be a very polite and helpful manager as was his assistant.
Bedroom fine, bathroom a tad small but enough to freshen up after a long day out.
Travel does need explaining to the customer as we were transported to Gretna by another courier, who in our opinion were not up to the standard of the Highland Heritage coaches or drivers. A long day in traveling but it does not take away the enjoyment we have had.
I had made contact with the owner of Highland Heritage, Ian over another comment I had read on this page.
Ian reassured me that if there had been a problem with this holiday then he would personally look in to any complaint I might of had.
No need Ian, we had a wonderful time, thank you.
- Official Description (provided by the hotel):
- With return coach transport form your local pick up point, and with its stunning setting in the village of Tyndrum, in the middle of the Scottish Goldfields, this hotel has fantastic views and four acres of sheltered gardens. With plenty of space in both the dining room and the entertainment lounge for dining, relaxation and dancing, each capable of accommodating 200 guests. Free WIFI available in Quiet Room. ... more less
- Also Known As:
- The Royal Hotel Tyndrum, Scotland