What a gorgeous setting for a hotel, good food and it was great to have an open fire in the bar, especially with it being such a cold day. The positives end here, as the service for food was terrible. Waited 15 minutes initially for someone to appear behind the bar to place our order. Waited 25 minutes on bar person to reappear to pay our bill at the end. Upon arrival, he moaned about having to make coffees for customers, which I find totally unacceptable behaviour given that customers are what make a business. A number of people had come in and left as they were left standing with no one to help. I can honestly say that I would never be back again because of this and I find it a disgrace that not enough staff were in place to accommodate a busy Sunday afternoon lunch trade.
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- Also Known As:
- Rowardennan Hotel Scotland