We visited the Clachan Cottage using a voucher purchased from a deal site and stayed a Friday and Saturday night. The price for 2 nights bed and breakfast would have been £236 (£118 per night), thankfully this wasn’t the price we paid else I would have been quite disappointed, However we had to pay a extra £40 for the privilege to stay a Saturday evening, Even though the hotel was almost empty. The views from the hotel are fantastic, standing in the car park you are on the banks of Loch Earn, the cottage itself from the outside looks as you would expect, inside it is however a little tired looking. Our room was a Loch View, while small the room was clean and neat. As has been previously mentioned we were both baffled by the paper bath mat embossed with the words bath mat (it definitely needed explaining that this was its supposed purpose). The room only had a double bed and I suspect most people are used to a larger (king size) bed so for us this wasn’t comfortable, we did ask if there was a room with a larger bed and we were offered another family room for the 2 of us, we decided against this as the family room was freezing cold and very large to heat with the single electric radiator we had in our room. As our original Loch View room was much smaller this heater was enough to keep us warm.
One thing I have to mention is the tea making facilities, the kettle we originally found in our room was disgusting, the bottom of the kettle was stained with the brown scum and it was in desperate need of replacing. As we didn’t want to cause any problems we told reception that the kettle wasn’t working in order to get a replacement. The replacement kettle was very slightly less disgusting. The following morning we were told that maintenance tested the kettle and it was working fine, perhaps it was our fault that we didn’t just say that the kettle was disgusting but this leads to what seems to be a major issue with the Clachan Cottage Hotel, they have a maintenance team (or person) and it would appear there job is to prevent the owner from having to purchase new or replacement items. It costs perhaps £10 for kettle, there is no reason at all that a disgustingly dirty kettle should be anywhere near a hotel. (picture of kettle was the replacement we were given, so you can imagine the first one!) We didn't use this to say the least.
On the first night we just planned to stay and eat at the hotel, we asked when the restaurant opened but were told it wasn’t open at all and we could only get food in the bar, which we did. The deco in the bar was homely, with a real fire centrally located, but it felt nothing like a homely country bar/pub, the large screen TV’s adorning the walls playing endless live sports and the pool table were out of place but something we could ignore, the thrash metal music playing in the background was however more than a little annoying. Food was very average, one of our group had the burger and assumed it was simply a frozen, tasteless chunk of cheap meat, for approximately £14 this was disappointing. Breakfast however was good, But can't go wrong with eggs and bacon.
On our first morning there was no hot water in half the hotel and no water at all in the other half due to a series of small waterfalls that appeared through the roof of one of the main corridors. How or why this happened I do not know but there was no mention of it or the lack of water by the hotel management, they just arranged a series of buckets on the floor and went about their day.
Unfortunately based on our visit it is difficult to recommend the Clachan Cottage Hotel, the views and surrounding area are fantastic, but with so many other hotels in the area to consider you will not be lacking choice of places to stay.
And can I also say that if (neil) has any witty comments regarding the honest reviews please contact me, as I can see from past reviews people have left you have responded in a very unprofessional manner. In this kind of business you need to be able to take constructive criticism.
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- Also Known As:
- Clachan Cottage Hotel Lochearnhead, Scotland