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Reviewed November 5, 2017 via mobile

We stayed an overnight on 4th Nov. Hotel was lovely and clean as was most of the Room except stained coffee cup in room. Shower was difficult to use due to height. We had dinner and thinking we were getting steak, it was more 2 slices of toast beef and gravy. It was ok.
Breakfast was another story. We had to wait on a table. Many tables were full of dirty dishes although no fault of staff. Clearly understaffed.
No glasses for orange juice.
Full Scottish breakfast was totally inedible. Cheapest of cheap products. Congealed bacon and very strong black pudding, egg was not fried. . We noticed the gentleman at next table got mushrooms with his. We had none.
Not acceptable level of breakfast. How can you get a simple breakfast wrong ?
Receptionist was not surprised when we complained.
Staff were lovely and friendly.
Would not return.

Stayed: November 2017, traveled as a couple
2  Thank Diana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2017 via mobile

Spent over night for the murder mystery night ..what can I say ..amazing from arrival till checking out ..loved every min ...staff friendly food amazing ..and we'll character in murder mystery yous are all amazing talented and so funny ..i'v not laughed or had so much fun in years ..so much better than I could have imagined ..telling everyone it's a must between hotel and event it's something that can't be missed ..so a big thank you from me and my daughter to all the hotel staff at the winnock hotel and also the characters at murder mystery ..yous are all so talented ..will definitely be back and def bringing lots more family and friends with us .xxxxxxxxxxxxxxxxxxxxxx

Stayed: November 2017, traveled with family
Thank Bernadette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2017

Winnock Hotel is in the center of a little town called Drymen, located just outside Glasgow. We stayed for two nights as part of a CIE Tour of Scotland. The hotel is decorated with plaid through out. We had a nice room but closed our window when we could hear the noise from the kitchen. Comfortable bed, pillows and a nice hot shower.
We had a buffet breakfast each morning which had a nice selection of items.
Service and food at dinner was good.

Room Tip: Do not get one over the bar or dining room.
  • Stayed: October 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Trainbook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2017

Just home after a lovely break at the Winnock Hotel who fitted us in at short notice due to a shambolic experience at another hotel. Linda who we thought must be the manager was a godsend and nothing was to much bother for her, she later informed us she was just a receptionist trust me she is much more, excellent customer service skills and nothing is too much bother. The team who work here are a credit to the owners, always smiling and keen to help and certainly not short-staffed which was another thing that stood out.
The room was clean and the bed was very comfortable and although at the back of the property the noise never bothered us at all.
The evening meals were superb, compliments to the chef but sadly my only little gripe was the breakfasts were not as good,,,, potato scones were rock hard and bacon overdone although I did ask on 2nd day for them to cook both directly before serving which they did, it did however take a lot longer than others to get breakfast but was worth the wait,
There was entertainment on the Friday which was great and never a queue at the bar.
Would I stay here again..... definitely .... thank you Linda and team x

  • Stayed: October 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2017 via mobile

We arrived at this beautiful 18th century coaching inn.
Checkin was very quick and we were shown to our ground floor room, we did walk outside to get there quicker.
Our evening meal was very good, breakfast also good.
The beds were very comfortable.
The problems arrived when we wanted to open a window because the radiator wouldn't turn off.
They were both mouldy and very dirty, covered with secondary glazing. It was impossible to let fresh air into the room.
The bathroom floor was permanently wet because the expel air was broken, it had no working inside it.
It was a very uncomfortable 4days.
The staff were all very friendly and worked extremely hard.
It really is such a shame to have a lovely hotel with such terrible accommodation.

Stayed: October 2017, traveled as a couple
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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