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Reviewed October 29, 2017

Just home after a lovely break at the Winnock Hotel who fitted us in at short notice due to a shambolic experience at another hotel. Linda who we thought must be the manager was a godsend and nothing was to much bother for her, she later informed us she was just a receptionist trust me she is much more, excellent customer service skills and nothing is too much bother. The team who work here are a credit to the owners, always smiling and keen to help and certainly not short-staffed which was another thing that stood out.
The room was clean and the bed was very comfortable and although at the back of the property the noise never bothered us at all.
The evening meals were superb, compliments to the chef but sadly my only little gripe was the breakfasts were not as good,,,, potato scones were rock hard and bacon overdone although I did ask on 2nd day for them to cook both directly before serving which they did, it did however take a lot longer than others to get breakfast but was worth the wait,
There was entertainment on the Friday which was great and never a queue at the bar.
Would I stay here again..... definitely .... thank you Linda and team x

  • Stayed: October 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2017 via mobile

We arrived at this beautiful 18th century coaching inn.
Checkin was very quick and we were shown to our ground floor room, we did walk outside to get there quicker.
Our evening meal was very good, breakfast also good.
The beds were very comfortable.
The problems arrived when we wanted to open a window because the radiator wouldn't turn off.
They were both mouldy and very dirty, covered with secondary glazing. It was impossible to let fresh air into the room.
The bathroom floor was permanently wet because the expel air was broken, it had no working inside it.
It was a very uncomfortable 4days.
The staff were all very friendly and worked extremely hard.
It really is such a shame to have a lovely hotel with such terrible accommodation.

Stayed: October 2017, traveled as a couple
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2017

We stayed here on a tour and found the hotel to be a bit quirky but definitely Scotland quaint. We came in late due to a road detour but the staff could not have been nicer. Our original room was a bit noisy due to the loud music in the bar area so we were given another room farther away, The room was much quieter, comfortable and very clean. The first day we needed a road map to get to the dining room but other than that we found the hotel very nice. The staff was so sweet and very helpful. They greeted us each time we passed the desk and were always there if we needed help. The food in the dining room was very good and the wait staff tried their best to accommodate our needs.

Room Tip: Ask for a quiet room
  • Stayed: October 2017, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ntflady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2017

The coach trip from South Wales was long, not brilliant, but when we eventually arrived at the Winnock Hotel it was great. Very helpful and pleasant staff. Food was good and plentiful and entertainment excellent. It was warm and very comfortable. We would love to visit again.

  • Stayed: October 2017, traveled with friends
    • Value
    • Location
    • Service
Thank HL007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2017 via mobile

We stayed at the hotel for 2 nights and I can only say it was fantastic from start to finish...we quite literally stumbled upon it as we were traveling and booked it through booking.com while we were outside and then went straight in which we were so relieved as we'd been driving for a while. The ONLY one thing that I will say is that the car parking area is a little confusing as it is at the rear of the hotel and it's an actual road you need to go up, not just round the side of it but if you go there,you'll see what I mean but having said that,that really is not a problem as such and the hotel itself far outweighs that. It is spotless and the rooms are excellent. Comfortable beds,beautiful surroundings, warm cosy bar with roaring log fires, AND the male members of staff in kilts are definitely a bonus ALL of the staff are friendly and pleasant and breakfast is wonderful...waitress service and nothing is too much trouble even the housekeeping girls are lovely...we will definitely be going back...Thank-you The Winnock hotel for a fabulous stay..

Stayed: October 2017, traveled with family
1  Thank Clanstewart1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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