Have just returned from our first Parrys Coaches new year break at the Winnock. I have to say our journey to Scotland was professional and well organised thanks to Tom and Aiden our crew. Check in was speedy!!!! But then we went into our room? As we had not been to the hotel before we thought ok it's not great but it's clean, went for a wonderful dinner with great entertainment but quickly realised our room was right above it, oh we'll we thought its new year and we don't intend to be in bed at 10.
Day two New Year's Eve!!! From 5.30 till 6.30 the next day the noise well, we didn't sleep a wink mad worse when we found out our room was nothing like the standard of all the others on the coach. Spoke to David the general manager and was assured all the people on our landing were leaving that day!!!! When we returned from our afternoon out I walked into reception to see all the guests making the noise seating there. Now don't get me wrong I am not a killjoy but why these guests weren't all put together and we were plonked amongst them is beyond me. Anyway a lovely lady on reception called Tracy saw our plight and moved us within 5mins to a lively modern quiet room were all our other coach guests were...... The last two nights were bliss, the wonderful staff the food, entertainment and our lovely new room.
One of the wonders of the Winnock is how they provide so many people with wonderful food so quickly and efficiently it's impressive. I am British and very very good at putting up with things I am not happy with, my fault but I know that had I have spoken to the hotel sooner they would have moved us straight away if it was in there power.
A massive thank you to everyone at the Winnock, and a special shout out for Tracy, for turning a huge negative into a positive.
- Official Description (provided by the hotel):
- The Winnock Hotel dates back to the late 1700’s and throughout history has always offered lodging to weary travelers passing through by Loch Lomond and the Trossachs areas.Formerly a coaching inn, The Winnock hotel has been lovingly restored and tastefully extended to its present day form. Offering 73 bedrooms, cosy lounges; many with open log fires, a characterful restaurant, function room and public lounge bar, the hotel has many things in common with its historic counterpart with one striking similarity - friendly, welcoming service. ... more less
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- Also Known As:
- Winnock Hotel Drymen, Scotland