A group of six of us, all in our 50's. and early 60's stayed here in the last weekend of Feb 13. We are all Scots and live in Argyle area so are local and are very used to the scenery. We stayed in one the adjoining cottages, very nice, very modern, very clean. Pleany of room and a very comfortable night
The food was excellent, varied and plentiful. The micro-brewery ales were great and the local cider was brilliant, very unusual and not sour like English cider
So far, so good, the really important stuff is very good.....but.......
Customer service and staff manners are something that other hotels have to do, Oak Tree don't have to do any of that and hence will never see any of our money, or our friends money, again. If you do visit is Inn here are a few dont's
Don't try to sit at any table in the bar, if it is slightly dirty from a previous occupier then annoyance is expressed because you are now in the way
Don't try to sit at any other table in the bar as they reserve tables for customers that are going to eat, but don't take restaurant bookings
If you do decide to move tables to eat be prepared to be barked at along the lines of "......well, are you going to move then!......"
Asking to put anything on your room bill is a real downer, the stoney face is presented and its a flat "No, we don't do that....." , no hint of " sorry but.....", just exasperation at such a suggestion
......and the staff know they were acting badly, one even spoke of it just as we were settling our bill.....
- Official Description (provided by the hotel):
- The Oak Tree Inn consists of accommodation in rooms above the inn and in a series of on-site cottages. There is also a restaurant and bar, coffee shop & ice cream parlour and village shop. The Oak Tree is in Balmaha, a beautiful loch side village in Loch Lomond & The Trossachs National Park. ... more less
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- Also Known As:
- Oak Tree Hotel Balmaha
- Oak Tree Inn Balmaha, Scotland