Hi, decided to give Boat House one last chance after two previous poor experiences.
Please take my advice & avoid this establishment. Tedious, lazy & useless staff with bad attitudes. Was not made to feel welcome at door to start with. Taken to a table smeared with dirt & grime. Only 4 tables covered & they still managed to take drinks to wrong tables & got a simple meal order request wrong. The staff have no passion for their job role. It costs nothing to greet the customer in a friendly, cheerful manner, making sure to make eye contact and smile. Always be courteous to customers, going out your way to meet their needs.
Sadly none of the above was demonstrated.
The Boat House is poorly managed by a amateur manageress.
May I also add it was a stunning day & the location is perfect for the warm weather & only 4 tables had been occupied. I think that says it all! If the Boat House had been run professionally it would of been full.
Over priced food for basic food & service.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.