I've used the spa facilities here a few times now and been struck by how differently various members of staff treat the customers. On our last visit for a mud treatment, this couldn't have been more pronounced. The girl who checked us in was lovely, friendly and smiling, just the attitude you'd hope for in a spa. The next girl who gave us the slippers was awful! No smile, just looked disinterested and not apologetic that there were no small sizes left. The next staff member who showed us into our treatment room was absolutely lovely and took time to explain everything in a very friendly way.
I really feel that all of the staff should act in the same way. It doesn't matter how nice the facilites are if customers are not made to feel welcome by EVERY member of staff.
- Official Description (provided by the hotel):
- Located two miles North of Cameron House as you enter the Carrick estate, enjoy meandering through the golf course and its stunning water features which engulf you on both sides of the road leading to the clubhouse and the award-winning Spa at Cameron House. Guests staying in a Cameron Club property receive access to the Thermal Experience at The Spa at Cameron House, including full use of the Rooftop Infinity Pool. From two bedroom apartments to four bedroom luxury lodges and luxury three bedroom cottages, Cameron Club Lodges (formerly ‘Carrick Lodges’) allows you to rent a variety of accommodation. Our self catering options which are available to rent are perfect for families, large groups or a romantic break for two. Within the Loch Lomond resort, there are a host of amenities including The Claret Jug restaurant, The Spa at Cameron House & The Carrick Golf Course and several walking routes. Ideally situated beside Loch Lomond and within the grounds of The Carrick golf course, you can happily sit back and watch the world go by from the comfort of your lodge window, balcony or patio terrace. With a regular shuttle service, the amenities of world-renowned five-star, Cameron House Hotel is only a short ride away. ... more less
- Reservation Options:
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- Also Known As:
- The Carrick On Loch Lomond Hotel Arden
- Cameron Club Lodges At The Carrick Scotland/Arden