Visited with the extended family to celebrate my dad's 70th birthday.
The Glenburn is a striking building with a breathtaking view over the Firth of Clyde. Inside, the decor in the communal areas requires substantial rejuvenation in order to bring it up to the standards you might expect of a 3-star hotel. However, some of the rooms have been upgraded to modern standards, so I expect the public areas will follow in time.
Dining was inconsistent for the duration of our stay. There were a couple of tasty dishes and a couple poorer offerings. The cooked breakfast was acceptable and came in a portion that didn't induce guilt for having two over the course of one weekend. Unfortunately, I made the error of requesting Frosties as a 'starter' one day. It must have been the end of the box as each mouthful had textures of sawdust. Again, the inconsistent standards seem to fall short of a 3-star establishment.
This brings me to the level of service you can expect at The Glenburn. Overall, I'd say that every member of staff that I encountered genuinely wanted to deliver good service. However, the more timid might have been discouraged by the brash approach adopted by our waiter. He seemed harassed when taking our orders and wasn't shy of enforcing his way of doing things. I must stress, though, that we overcame the initial shock and found him to be a very genuine individual, if somewhat lacking in tact. In other areas, the service was very good - for example, each morning, the night porter delivered a jug of warm milk for our little boy.
I would return to the Glenburn Hotel, but I hope that the management take an iron to some of the inconsistencies. It could be up there with the very best.
- Official Description (provided by the hotel):
- Exuding an air of grandeur and charm, this impressive Victorian sandstone Hotel was built in 1892. Set in an outstanding position above its own terraced gardens, the Glenburn enjoys a superb panorama across the waters of Rothesay Bay to the Cowal Peninsula. Step inside the hotel and you'll be greeted by spacious well-proportioned rooms which offer a level of comfort which should immediately put you at ease. With a wealth of outdoor pursuits on the isle, from fishing to bowling and from golf to walking, it's up to you how you choose to relax at the Glenburn... socialise in the bar, escape to the quiet lounge, indulge in a game of snooker or just enjoy the evening entertainment. The town's shops, harbour, medieval castle ruins and sporting facilities are just a pleasant walk away along the palm fringed promenade. The hotel contains some guest parking which is located at the front and side of the building. The Hotel is about to embark on a major renovation on bedrooms and ground floor lounges due for completion by February 2017. ... more less
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- Also Known As:
- Glenburn Hotel Rothesay
- The Glenburn Hotel Ltd Rothesay, Isle Of Bute