Hi just returned today 12/08/13 from Rothesay were we stayed at the Glenburn hotel.On arrival at the hotel first impressions were very nice but sad to say thats where it ends reception very poor in dire need of an make over.Rooms were ok also need bringing into the 20th century dining room was set out like a school diner hall instead of a restaurant meals were very poor when you ordered your meal it was on the table within a minute obviously it was all ready cooked and sitting on a hot plate waiting to go.Staff were very good working under extreme hard conditions they coped very well.Not that I could say that about the bar staff very rude when we complained about our drinks basically were told that was the way it was,I went to complain to the reception staff and she wasn't interested we feel very disappointed with this hotel I think management should take on board some staff training in how to deal with people and a little bit of manners and a smile wouldn't go a miss i certainly would not recommend this no doubt management will come up with some bull if they reply once again people do not go to this hotel
- Official Description (provided by the hotel):
- Exuding an air of grandeur and charm, this impressive Victorian sandstone Hotel was built in 1892. Set in an outstanding position above its own terraced gardens, the Glenburn enjoys a superb panorama across the waters of Rothesay Bay to the Cowal Peninsula. Step inside the hotel and you'll be greeted by spacious well-proportioned rooms which offer a level of comfort which should immediately put you at ease. With a wealth of outdoor pursuits on the isle, from fishing to bowling and from golf to walking, it's up to you how you choose to relax at the Glenburn... socialise in the bar, escape to the quiet lounge, indulge in a game of snooker or just enjoy the evening entertainment. The town's shops, harbour, medieval castle ruins and sporting facilities are just a pleasant walk away along the palm fringed promenade. The hotel contains some guest parking which is located at the front and side of the building. The Hotel is about to embark on a major renovation on bedrooms and ground floor lounges due for completion by February 2017. ... more less
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- Also Known As:
- Glenburn Hotel Rothesay
- The Glenburn Hotel Ltd Rothesay, Isle Of Bute