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“Lovely ”
Review of Esplanade Hotel

Esplanade Hotel
Ranked #6 of 37 Restaurants in Rothesay
Certificate of Excellence
Cuisines: British
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed August 17, 2014 via mobile

Brought my mother here for a wee treat . I ordered the steak and I certainly wasn't disappointed . Best steak I've had in a long time . My only concern was along with the chips there was what looked like the dregs from the bottom of the chip pan . My mother's was lovely too . Our dessert was lovely and we certainly were full by the end of it . Staff were very pleasant . Will be back !

1  Thank BERKLEYGIRLScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 - 238 of 335 reviews

Reviewed August 9, 2014

Stayed for an overnight as part of a weekend won at a charity auction. The rooms may not have the latest in style and furnishings, fairly basic furnishings but our room was fresh, very clean, comfortable with everything that was needed. The bar area and restaurant was busy with both locals and visitors alike, staff were welcoming, friendly and couldn't do enough to help. Menu is extensive, portions generous and very well priced.

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Thank Fibi1034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2014 via mobile

Visited here on 3 Aug 2014. All in all good tasting food at reasonable prices. Staff & service were good although we did wait a while order our food but no big deal as place was very busy. Please try the chilli nachos as extremely tasty .. would recommend a return

Thank STUART G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

We were there with four children on the evening of the 1st August. We waited an hour to be served, the waitress was unfriendly, the food was awful. Bulk bought cheap and nasty frozen chips, and overdone batter on the fish. The kids food was embarrassingly bad from the children's menu. They had the nasty chips and some unappealing chicken nuggets.
Very disappointing, wouldn't eat here again.

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4  Thank buteyIsleOfBute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
figaro15, Manager at Esplanade Hotel, responded to this reviewResponded September 25, 2014

What a terrible review which is unusual for The Esplanade. We needed to look into this one and see exactly what went on. Generally we are very busy and whilst we do serve quickly, there will be the odd occasion that will take longer. Orders are taken electronically and timed. Whilst it may have felt like a long time, we can assure you it was nothing near an hour. We never ever do bulk frozen chips and our potatoes are purchased from a local supplier. You will be aware that The Esplanade is very much a family place and our children's menu is in regular use. It is very unusual to receive a complaint about it and as we understand, the food was served as normal, was eaten and no complaint was received. Battered fish is one of our most popular dishes and we do a lot of it. Some people like it crispy and some not so much - there is no argument! We encourage diners to tell us at the time if they are not happy and we are glad that you did which allowed us to deal with it in a satisfactory manner or at least we thought we had.As it would appear that you are local, it is even more disappointing that your comments are not an accurate reflection of the circumstances or the food. Perhaps there is another reason for your review - It would really be good if you came in to see us and we could resolve the issues that you have raised. We look forward to seeing you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

Had a meal here while we stayed on the Island for a night. The meal was of good value. Were let know what was off the menu when we sat down. The staff were friendly. We had a table over looking the harbour/sea and it was nice. The place was busy when we arrived and stayed busy.

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Thank Elaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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