Very rude managers of hotel. I'de paid 75.00 pound for a double room and also 13.00 for a bunkhouse room for my friend. made to feel very unwelcome when we arrived by bikes. asked the son of manager if we could leave our bikes undercover as there was a severe weather warning and it was pouring of rain. he seemed totally put out by this and only when I insisted did he let us put them in a shed where they keep the wood which he was worried that might be moved. My friend then went to the bar in hotel where he asked for a pint of beer to which the same guy said he couldnt have one as he wasnt a guest as he was staying in the bunkhouse, not the hotel. This was sorted out when i appeared and said ide paid 75.00 for a double room. I was then approached rudely in the hotel by a man who said to me "who are you"? i replied i was a hotel guest which seemed to appease him. Ten minutes later the same man came up to me in the drying clothes area and asked who i was again. By now i thought i was on some wind up tv show. I replied ide just met him and was a hotel guest to which he replied that you can never be too careful knowing who people are!!
The hotel was also very noisy at night, overpriced and without any doubt, for my friend and myself the worst customer service we have ever experienced in a guest house or hotel. Go at your own peril..
- Official Description (provided by the hotel):
- Hotel located in an old Scottish hunting lodge two minutes from the center of town. ... more less
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- Also Known As:
- Braemar Hotel Braemar
- Braemar Lodge Hotel Scotland