Ate here as part of a large party, most of whom were staying in the hotel. A relic of the 80's, with mismatched furnishings in the lounge, reminiscent of an Alex Polizzi's TV show castoffs, the hotel has huge potential, being sited in one of the most picturesque parts of Scotland. But the staff/owners need a serious lesson in hospitality. When some of our party checked into their rooms, on a very cold March night, the rooms were unheated and unwelcoming. I arrived late afternoon, looking for a cup of coffee and was met by a yawning member of staff/owner? I asked for a cup of tea and she grunted and walked off to the kitchen. Tea arrived, fine enough. When deciding our menu choices we all obviously decided to go for haddock, Kinlochbervie being one of the largest fishing ports in the North of Scotland the hotel overlooks the harbour. The waitress happened to be passing us as we all decided on fish and she then gaily laughed " Oh theres no fish" over her shoulder at us... Disappointment. Food ordered when it came, was ok and the young waitress was very pleasant and helpful.
If this is the best that Scotland can offer in terms of Highland Hospitality then I despair......
- Also Known As:
- Kinlochbervie Hotel Scotland