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“A Nice and Simple Hotel”

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Best Western Mckenzie
Ranked #1 of 2 Hotels in Mc Kenzie
Certificate of Excellence
Consett, United Kingdom
1 review
“A Nice and Simple Hotel”
Reviewed November 26, 2013

Stayed at the Best Western McKenzie for a period of 10 days when I was visiting my Sister who is at university in the town. It seems like most people are only in and out within a day but I stayed here for a much longer period. I have no major complaints as the room was clean, neat and tidy with all of the amenities you'd expect from a Best Western.

One gripe was that the WIFI was intermittent as I often fround it hard to connect whilst trying to work from the room. Other than that I couldn't really find a fault. Breakfast was pretty with a decent choice. Just make sure you have a car if you are visiting McKenzie as everything is miles apart.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CB1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, General Manager at Best Western Mckenzie, responded to this review, November 27, 2013
Hi

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Thanks
Paul Pat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    43
    34
    15
    4
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Mckenzie TN, United States
2 reviews
Reviewed November 1, 2013

Poor coffee, poor quaility shower head, poor easy chair, The TV was in good working order, the bed was OK, and the room was clean. The bathroom was clean and worked well. VERY POOR brekfest! Overall a clean place but poor value. I will look at other places and areas the next time. I would not stay here again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, Manager at Best Western Mckenzie, responded to this review, November 2, 2013
Dear Gary L

I appreciate you sharing the details of your recent stay at the Best Western - Mckenzie. Your specific reference to the shower head has been corrected (Has three different setting ). Thank you for expressing your thoughts, and we hope that we might have the chance in the future to redeem your confidence in our services.

Sincerely,
Paul P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Independence
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2013

We enjoyed our two night stay at this hotel. The room was spacious, clean, smelled great and TV was big! The breakfast room was small with one table and 4 chairs. The biscuits and gravy were not good but coffee and Danish was very good. We would stay here again if in the area.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, General Manager at Best Western Mckenzie, responded to this review, September 19, 2013
Thank you for taking time out of what is already a busy schedule to let us know that you enjoyed your stay here with us. We are very pleased to know that you would choose us again when in the area.

Thanks
Paul P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Tennessee
Level 6 Contributor
350 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed July 3, 2013

The Trip Advisor reviews are better than the recommendation from the front desk for a good restaurant. It was a late work day when we checked in, so were ready for a decent hot meal vs. a microwaved TV dinner out of our cooler.

It's a 2-story with no elevators so we requested a ground floor room. You park right in front of your door and the lot is a bit tight for our large work truck and trailer, but it was EZ to find and get to. Quiet with mostly one to two night guests coming & going.

Oh ... don't bother eating at the Old West Steak House & Buffet ... the steaks are as tough as the old pictures of The Duke (John Wayne) hanging on the walls. There is a McDonald's nearby though. We passed up on the hotel breakfast too, but would return here again if in the area.

Room Tip: away from street are probably the quietest - 2 story - no elevators
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Candace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, Manager at Best Western Mckenzie, responded to this review, July 4, 2013
Hi

Thank you for giving us the honor to provide you with our hospitality . I am glad that you found the hotel comfortable,. We strive for your complete satisfaction. Thanks again for the feedback and we look forward to your return.

Thanks
Paul Pate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 9, 2013

On my trip home to Mckenzie me and my family stayed here . You won't be disappointed with this Best Western Mckenzie. Nice little town that you can walk to resturents. The rooms were very clean and the staff was attentive to our few needs during our stay. When we come back to Mckenzie. I will consider stay here again if we are in this area.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mo p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, Manager at Best Western Mckenzie, responded to this review, June 13, 2013
Thank you so much for such a glowing a review! We are thrilled that your stay exceeded your expectations. We pride ourselves on delivering a wonderful guest experience each and every time and we are certainly glad to hear that was the case for you. We've had many compliments on our breakfast options and we try to offer something to fit everyone's taste. We certainly invite you to stay with us again when you're in the Mckenzie area. Safe travels and enjoy earning points with your new Best Western Reward membership!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee Ridge, Tennessee
Level 5 Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 5, 2013

Hotel was very quiet and clean. Beds were very comfortable. There is a Sonic and McDonalds close to the hotel go there for breakfast. Skip the free breakfast. I would recommend this hotel. We used reward points for our nights stay so I don't know about the price.

Room Tip: No smoking upsairs in the back
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  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank oceanlover1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, Manager at Best Western Mckenzie, responded to this review, June 6, 2013
I am very pleased that you enjoyed your stay here with us and that we were able to accommodate your room request. We do appreciate your kind words and hope to see you again in the future. Customer Service is very important to us and we are always happy to hear we are doing a good job.

Thanks !
Paul Pat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida, Usa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 7, 2013

As a business traveler, I get to stay in many beautiful hotels.
This hotel is the only hotel in a small college town. It was exceptionally clean and offered a a very comfortable bed - you can't ask for more!

  • Stayed January 2013, traveled solo
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mariann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesterntn, Manager at Best Western Mckenzie, responded to this review, February 10, 2013
Thank you for giving us the honor to provide you with our hospitality . I am glad that you found the hotel comfortable,. We strive for your complete satisfaction. Thanks again for the feedback and we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Mckenzie

Property: Best Western Mckenzie
Address: 16180 Highland Drive, Mc Kenzie, TN 38201-2055 (Formerly BEST WESTERN McKenzie)
Phone Number:
Location: United States > Tennessee > Mc Kenzie
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mc Kenzie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Mckenzie 2.5*
Number of rooms: 27
Reservation Options:
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Also Known As:
Best Western Mc Kenzie
Mc Kenzie Best Western

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