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“Excellent hotel, will definitely be back”

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Premier Inn Livingston (Bathgate) Hotel
Ranked #1 of 3 Hotels in Bathgate
Certificate of Excellence
Reviewed September 5, 2011

The staff were incredibly helpful and friendly, especially Edna and all the reception staff, and the hotel itself was very clean & tidy.

  • Stayed: September 2011, traveled as a couple
    • Value
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1  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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654 - 660 of 709 reviews

Reviewed August 21, 2011

You can't go wrong with Premier Inns, You know what to expect and this friendly hotel delivered these expectations.The rooms were clean & comfortable. The breakfast was excellent..

  • Stayed: July 2011, traveled as a couple
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2  Thank sthelener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2011

I arrived at Livingston/Bathgate Premier Inn this evening to the warmest welcome as usual from Edna at reception. She is a lovely lady and treats you as as if you are the most special person in the hotel. She is always courteous and very informative. She is an asset to Premier Inn and I would say if every Premier Inn has an Edna, it would be a great achievement for Whitbread. But I shouldn’t forget the other member of staff, who are always very friendly and helpful as well.

  • Stayed: August 2011, traveled on business
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Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catheirne_smith, General Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded August 22, 2011

Thank you so much for your review and yes I agree every Premier Inn does need an Edna.
Kind regards
Catherine

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Reviewed August 13, 2011

found the prem inn just of m8, u can see it off motorway, huge car park shared with toby inn carvery, easy 20 minutes car ride in to edinbrough or train st nearby, welcome was most friendly, room was big, very clean as was the bathroom, my wife take note!! when i opened the window, yes you could hear the motorway and passing trains but close the window - silence, that was how good the noise insulation was. bed was lovely. next morning full breakfast in dining room itself - no walking to pub next door, as much free costa coffee as you could drink. it was more than good. only draw back we had, my tom tom live picked up a virus on our arrival and refused to work, when we reported it to reception, very helpful and even contacted the wifi provider for us. she really went out of her way to help us, if u read this, thank you, would i stay here again? oh yes,!!

Room Tip: whether you have front rooms or rear, noise insulation is very good
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  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
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1  Thank nickthetaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catheirne_smith, General Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded August 15, 2011

Thank you for posting your review on line. I am currently investigating with Spectrum the problems you had with your Tom Tom and will get back to you if they can give me information on what happend. i am glad you enjoyed your stay and that the staff looked after you when you were here.
Kind regards
Catherine Smith

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Reviewed August 4, 2011

Stayed here for one night while attending a family wedding. I can honestly say it was one of the best hotels I have stayed in. The staff were friendly and overall the service was excellent.
I would recomend it to everyone.

  • Stayed: August 2011, traveled with family
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1  Thank alexander53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catheirne_smith, General Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded August 5, 2011

Thank you so much for posting your kind review. Please feel free to come and stay with us next time you are in the area.
Kind regards
Catherine Smith

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Reviewed July 30, 2011

Booked the rooms online - 3 Months in advance. Offered a good package deal.
Hotel rooms allocated were suffient for our needs.
Tried a continental breakfast...Very good...Must remember to use the bread warmer correctly for croissants!
Very pleasant staff, helpful and imformative......That's what we customers look for......... Definitely usr Premier Inn again!...

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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Thank visitorStokeOnTrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catheirne_smith, General Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded August 4, 2011

Thank you for your review I am so glad that you enjoyed your stay. We look forward to welcoming you back to the hotel sometime in the future.
Kind regards
Catherine Smith

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Reviewed July 26, 2011

I must have stayed at most of the premier inns in the uk. The staff at Bathgate ( kama and Edna) were by far the most friendly, helpful and effeciant i have met. If premier inn give out annual awards for the best customer service then they should win!

Stayed: June 2011, traveled on business
Thank anthonye11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catheirne_smith, General Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded August 4, 2011

Thank you for your review. I have certainly put Edna and Kama's names forward for providing excellent customer service in our in house employee recognition programme.
Kind regards
Catherine Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Livingston (Bathgate) Hotel

Address: Starlaw Road | Bathgate Farm Steadings, Bathgate EH47 7BW, Scotland
Location: United Kingdom > Scotland > West Lothian > Bathgate
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bathgate
Price Range: $59 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Livingston (Bathgate) Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Premier Inn Livingston (Bathgate) hotel is located within easy reach of the M8 motorway, only 25 minutes from the centre of Edinburgh, 30 minutes to the centre of Glasgow, 10 minutes to the centre of Livingston and 20 minutes to Edinburgh International Airport. It's perfect for both business and leisure guests. For business the hotel is near to Houston Industrial Estate, Fairway Business Park and Kirkton Campus. Local attractions include shopping at the Centre Designer outlet, Beecraigs Country Park and Linlithgow Palace. ... more   less 
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Also Known As:
Premier Inn Livingston (Bathgate) Hotel Bathgate
Holiday Inn Livingston
Premier Inn Livingston (Bathgate) Hotel Scotland

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