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“Wow!!! Amazing pre-wedding house!”
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Indoor Heated Swimming Pool
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Indoor Heated Swimming Pool
Out Door Spa Pool
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Very good
21 reviews
Indoor Heated Swimming Pool
Out Door Spa Pool
Kitchen
Lounge
Master bedroom
Family Bathroom
2nd Master Bedroom with Pool access
Master Bathroom
Sunroom/Diningroom
Annexe Jacuzzi Bathroom
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Overview
Rental Home -
6 Bedrooms, 5 Bathrooms, Sleeps 15
Bathgate, West Lothian, Scotland

Reviews from our community

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Very good - based on 21 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
shell2909
Glasgow, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wow!!! Amazing pre-wedding house!”
Reviewed April 23, 2014 for a stay in April 2014
2
people found this review helpful

12 of us stayed here the night before my wedding, with them staying a second night on the day of my wedding. It was honestly amazing. Every single one of us were blown away with how big the house was. It was so clean and well presented. Exactly what I was looking for.

The hot tub was a wee added bonus and set the tone for the night. We had to be out by 10 but we had the pool to go in later. We never had time for the sauna but had we been there longer we wouldve used it.

Can't expressed how great this house was. It was perfect. Communication between the owners/agents were second to none. Will defo be back.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 1, 2017
Thank you for taking the time to review us, we are delighted you all enjoyed Woodfield and hope to welcome you all again in the near future .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Julie J
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful house in idyllic settings.”
Reviewed April 21, 2014 for a stay in April 2014
1
person found this review helpful

Woodfield house was booked as a weeks holiday for the whole family. Upon arrival we had been previously emailed with the arrangements to enter the house, which was excellent as we did not have to wait for someone to let us in to the property. First impressions were of excitement. The swimming pool was bigger than we expected and the hot tub was a lovely addition to the house. My children loved the hot tub and the swimming pool and it was almost impossible to get them to go to bed of an evening, as they wanted to stay inside. The gardens were lovely and well maintained. The sun room was a lovely feature to the house, especially eating our breakfast in there in the mornings. The house was cleaned well, with all beds made up on arrival with towels provided for everyone. The owner is very nice and came to see us at the property on the third day to check if everything was OK. We thoroughly enjoyed our stay and would definitely stay again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: hot tub
Liked least: had two dryers but one of them was not working properly.
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 1, 2017
Thank you for taking the time to review us, we are delighted you all enjoyed Woodfield and hope to welcome you all again in the near future Sam :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Linz457
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Broken hot tub and terrible Aftercare”
Reviewed March 5, 2014 for a stay in February 2014
2
people found this review helpful

Woodfield House was booked as a hen party location for a Friday-Sunday stay. The house was booked because bride-to-be really wanted somewhere with a hot tub. We didn't go near the hot tub on the Friday night after arriving because we had a theme night and were dressed in costumes...the plan was hot tub, pool and sauna Saturday. Didn't happen!
The hot tub had a huge leak and the water level was way down a foot below the required level on Saturday morning. As a result, the heating element had gone off and it was sitting at 22 degrees. The main contact, a man, arrived and his response was unhelpful to say the least. Apparently it was heated perfectly for us arriving and we "should've gone in it the night before". I felt this was rather cheeky.
He left us running back and forth all day with pans of boiling water and by 9 o'clock at night we managed to get the temperature up to a tepid 35 degrees, leaving us 1 hour before the 10 o'clock curfew. It was like faulty towers...the slightest breeze and the side panel fell off. Many of the jets were off or had very little power! It really put a dampener on the weekend.
We wouldn't have minded if there was some kind of good will gesture or timely apology, not silence. It was only after and email to a female contact that we got an apology and she even admitted they had been having problems with the hot tub (a statement that is now being denied)!
I would not go back to Woodfield house when there are so many more professional lodges/houses to rent with first class customer service. Your money will be better spent elsewhere!

Traveling group: Friends
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 26, 2014
I'm sorry that your experience at Woodfield House did not meet your expectations. Unfortunately we did experience issues with the hot tub during your stay and this has been rectified now. We have taken your feedback on board and have created new procedures and service standards to ensure this does not happen again.

We have compensated your party for the inconvenience caused as well as provided a full written apology. Please let me extend a further apology to you here and assure you that your feedback has been useful and action has been taken.

Kind regards....


Justin McCarthy
Managing Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gemma B
Kilmarnock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice house with some disappointment”
Reviewed March 5, 2014 for a stay in February 2014
1
person found this review helpful

The house itself is beautiful and clean, however we were not notified of the broken hot tub and as stated in the agreement we should have been. When the owner arrived to 'check' on us on our second day he informed us he was aware of the problem and had been the day before, before we had arrived to fill it as it needed a new pump, he then showed us how the water was visibly pouring out the broken pump and then informed us that it would take until at least 5pm to heat with to an appropriate temperature with the hose kept in putting continuous cold water into the tub, climbing around 2 degrees every hour, this was around 10am and as we were on a weekend away it interfered with our other plans. Eventually at 9pm the hot tub was an appropriate temp however some of the ladies felt it was too late to use and did not go in. The ladies that did go in as the rules state no use after 10pm there was only 1 hour of proper usage. We did try go in around 2/3 pm but it was far too cold to enjoy and got back out after fifteen minutes. The owners attitude towards the whole situation was lackadaisical and never bothered to come back or phone or email (optional contact provided in the handbook by the owner) to check if everything had been sorted. Also when notified the panel on the side of the hot tub kept coming off his reply was "it does that" Nothing has been offered to compensate this and as one of the main features of the house, and something the group had been looking forward to I must say we were all very disappointed with the owners attitude and how the situation was handled. Even now he remains very unhelpful and reluctant to resolve the situation putting a bad memory on our great weekend away.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: swimming pool
Liked least: broken hot tub, owners attitude
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 26, 2014
I'm sorry that your experience at Woodfield House did not meet your expectations. Unfortunately we did experience issues with the hot tub during your stay and this has been rectified now. We have taken your feedback on board and have created new procedures and service standards to ensure this does not happen again.

We have compensated your party for the inconvenience caused as well as provided a full written apology. Please let me extend a further apology to you here and assure you that your feedback has been useful and action has been taken.

Kind regards....


Justin McCarthy
Managing Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alyson p
Kilmarnock, United Kingdom
1 review
“Poor customer service”
Reviewed March 5, 2014 for a stay in February 2014

Booked house for hen do, hot tub not working only able to use for 1 hours over 3 day stay. When owner arrived on second day for no apparent reason and we told him it was not at temperature, he cheekily stated "well we should have used it yesterday". I did not expect when the house was booked for 3 days to only be able to use the hot tub when it suited him not my guests.
When we then spoke to the house keeper she stated they had been having problems with the hot tub. This was not made clear to us. Owners were rude and unapologetic and offered no appropriate compensation

I would not reccommend.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: the pool
Liked least: customer service. cleanliness
Traveling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 26, 2014
I'm sorry that your experience at Woodfield House did not meet your expectations. Unfortunately we did experience issues with the hot tub during your stay and this has been rectified now. We have taken your feedback on board and have created new procedures and service standards to ensure this does not happen again.

We have compensated your party for the inconvenience caused as well as provided a full written apology. Please let me extend a further apology to you here and assure you that your feedback has been useful and action has been taken.

Kind regards....


Justin McCarthy
Managing Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
christine...
Edinburgh, United Kingdom
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great party house”
Reviewed March 28, 2013 for a stay in March 2013
1
person found this review helpful

The house is very modern with all mod cons(although the dish washer was not working on our weekend, not a good start with a group of women away fro the weekend) the pool and the hot tub were a bonus, we had to call some one out on the saturday to look at it, he was very patient and understanding even taking the time to take photographs for us. we had excellent weather so the hot tub was well used. plenty of plastic glasses for drinks at the hot tub
We go away every year to luxury properties and enjoyd our weekend here.,

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Pool and hot tub
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 1, 2017
Thank you for taking the time to review us, we are delighted you all enjoyed Woodfield and hope to welcome you all again in the near future Sam :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mary C
Gourock, Scotland, United Kingdom
1 review
“Fantastic, fantastic, fantastic”
Reviewed November 21, 2012 for a stay in November 2012

We have just returned from a long weekend at Woodfield House. There were 7 of us who were there celebrating a friends 40th Birthday. We were all overwhelmed by the place and how clean and beautiful it was. The pool was amazing and an added bonus to the house , another added bonus was that the music centre filterd through into the pool area. We were notified before we went that the hot-tub was no longer availablel and we were a little disapointed but to be honest we did not miss it .We had everything we needed and more, the one thing we felt would have been helpful was a larger pot to cook with. This is not a complaint merely a suggestion for larger group cooking. As a group we go away every year somewhere different for a girlie weekend however we have decided that we will be booking to come back here. One of the girls in the group is also celebrating her Silver Wedding anniversary next year and they are going to book Woodfield House to celebrate there with family. We would highly recommend it and can honestly say we had the best time ever.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool
Liked least: Having to come home
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 5, 2012
Thank you for taking the time to review Woodfield, so glad you all enjoyed it - we've replaced the missing pots today, thank you for pointing this out :) look forward to seeing you all next year.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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