Me and my partner with our son stayed at the Mercure Hotel last week and was our first stay in this Hotel and what a first experience it was!
The staff was lovely, the food was great although we did have a bad experience with one of the members of staff and could not get her name due to covering her name badge with the clip board. She was rude, blaming everything on us and snapping at us at what we were doing and the house keeper saw this and didn't agree with what she was doing! But other than that one staff members all the others were great specially one part of the night staff named Sarah! She was so warm, welcoming and great with our son, She had the best jokes and always made us feel welcome and when ever we did bump into her she was always full of smiles and always stopped for a good chitchat with me and my partner. She was there first hand when we needed room services, tea;s, coffee's everything she was straight there without a fuss and helped us up the stairs with our luggage and our pram due to me having a bad back.
I can't say one bad thing about this place as we will definitely be coming back again!
The receptionist were great.
Night staff were great
Food was good
A very welcoming hotel.
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- Also Known As:
- Mercure Livingston Hotel Livingston
- Ramada Livingston
- Livingston Ramada
- Mercure Livingston Scotland